About LEX Reception
LEX Reception is a business that offers dedicated legal receptionists to support law firms 24/7. Their services include intake, appointment scheduling, and call transfers, as well as real-time updates synced into the client's CRM. LEX Reception is known for their professional and responsive team, with clients appreciating their understanding of the nuances of legal work and their high level of professionalism. Cody Noonon has helped clients in brainstorming and creating procedures for outsourced reception, contributing to improved internal and external communications. Clients have noted how quickly and thoroughly the processes are handled, highlighting Cody's patience and attentiveness to their questions. The client services team at LEX Reception also received praise for their top-notch service in assisting with changes to call handling, with one client expressing gratitude for the excellent customer service they received. In addition to their professional services, LEX Reception supports wildlife non-profits and donates 1% of their earnings every month to protect endangered species. Overall, LEX Reception is highly regarded for their technology integration, 24/7 availability, consistency, and competitive pricing. Clients have noted a sense of familiarity and professionalism, making it feel as if they have an in-house front desk.
There was a bit of a hiccup in the beginning, but Dharanidharan came though and was a great person to work with. Excellent and professional and he set up our account with easy and in a short time.
Service is great. Lex really wants to ensure their clients are using their tools to their greatest potential. Sharon, for example, spent much of her afternoon assisting me with crafting our scripts. Try Lex out!
We have been with LEX Reception now for almost a month. They have had some of the best customer service with our firm and our potential clients, current clients, courts and judges offices, and other attorney offices. The fully customizable script is 100% quick and easy to get changed by a phone call. 10/10 recommend for your office answering receptionist needs.