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Heart and Soul Animal Urgent Care

4.5 311 reviews
Overall rating
4.5
out of 5
311 reviews
5 star 86%
4 star 1%
3 star 1%
2 star 2%
1 star 10%

About Heart and Soul Animal Urgent Care

At Heart and Soul Animal Urgent Care, pets receive high-quality veterinary care for same-day attention to their illness or injury. This locally owned clinic in Northeast Portland is equipped with the latest medical technology. The team is passionate about providing excellent care and extraordinary customer service. Patients and their owners appreciate the clinic's caring and professional approach, with staff setting clear expectations and delivering services as promised. The team is thoughtful and accommodating of pets' needs and temperaments, providing thorough evaluations and clear explanations of health issues. Owners praise the clinic's kindness, communication, understanding, and responsiveness, making stressful situations as manageable as possible. They got a cat in same day and gave him the best treatment. They were kind and went over every detail and option. A pup broke her nail really bad, and while Heart and Soul couldn't get them in the day it happened, they were able to schedule an appointment for 9am the next day. The staff was very sweet and kind with the dog. They left her in their care around 9:20, and got the call around 10:45 for her nail removal was successful, and they could pick her up at noon. The price wasn't too bad. They highly recommend Heart and Soul for any pet emergency! They brought a toy poodle in for an injured hind leg. They were so very impressed by the care that was given to her and how they were also treated. They were very kind and gentle.

5.0
Highly recommended for immediate care.
5.0
Thank you Heart and Soul for taking in my sweet girl Oatley so suddenly and giving her the best care 🤎 We can tell she is already feeling a little better, and sleeping peacefully as she rests.
Highly recommend this urgent care. I had called 11 vets from Vancouver to Portland, everyone was full, didn’t take new clients, or had to put me on a waitlist with no guarantee of getting in. She had quickly gotten sick last night and we were really worried for her, the staff and veterinarian were very compassionate and understanding. They always explained what was going on once I had dropped her off, let me know in advance the cost of services and medicine as they looked over her symptoms to see what she would need, and took the time to explain the medical terms I may not understand. I cannot express enough how helpful and kind everyone was, truly and genuinely thank you for getting us in today.
4.0
I had to get my dog in for an urgent matter and my usual vet couldn't fit him in, so they recommended Heart and Soul. My dog is very difficult to deal with, but the staff was successfully able to handle him and treat him. Although very expensive, I appreciated the great service.
Photos of Heart and Soul Animal Urgent Care, 315 Northeast Killingsworth Street,  Portland
All 24 photos

Hours

Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 7PM
Sunday 9AM - 7PM

Location

315 Northeast Killingsworth Street, Portland, OR 97211

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Heart and Soul Animal Urgent Care · 315 Northeast Killingsworth Street, Portland, OR 97211

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