About Flux Computer Repair
Flux Computer Repair, established in 2010 in Portland, Oregon, is known for its friendly and reliable computer repair services. The business offers both drop-off and in-home repair options for home and business clients, making it accessible for various needs. The team at Flux Computer Repair emphasizes the importance of customer comfort and understanding, ensuring clients feel at ease when asking questions and exploring solutions. Customers have praised the superior customer service provided by the staff, particularly Jason, who is noted for his willingness to help even when busy. He has been recognized for offering valuable advice over the phone, providing helpful resources like links and videos, and addressing multiple issues efficiently. Clients report being completely satisfied with the repairs and the clear, concise communication throughout the process. Flux Computer Repair stands out as a trustworthy option for anyone seeking tech assistance in a personable and effective manner. The recent reviews highlight the exceptional service provided by the team, particularly Jason, who has been praised for his responsiveness, patience, and willingness to go above and beyond to assist customers. Clients have expressed gratitude for the step-by-step guidance, even when the repair could not be done immediately, and the ability to handle data transfers and computer upgrades efficiently. Flux Computer Repair has earned a reputation as the go-to place for computer-related issues in the Portland area.
I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe it was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left on here previous to mine. I would /highly/ recommend this business for any computer issues, as they will go above and beyond, to ensure you receive service, even if they cannot work on your computer immediately. Going forward, this will be the only place I go to, in the Portland Area, to have my electronic devices worked on. Thank you again for the superb customer service, Flux Computer Repair.
Jason at Flux Computer was incredibly responsive in helping me get my new Mac up and running. I have a very old laptop that needed to be replaced and all data and photos transferred. Not only did he do the transfer, he also cleaned up a bunch of extra messes I had accumulated. He asks the right questions, has amazing patience with me as a non techie and he handled everything I needed. As a huge bonus, Jason worked over the weekend to meet a tight timeline I had to get my computer before the holiday. Super grateful and I'll be happy to work with Flux computer again soon!
I reached out to Jason via email to get some support and advice on upgrading an old computer. He responded promptly via email asking for a phone number and then continued to attempt to contact me despite my not being available when he called the first time. When we spoke, he was so helpful. What I realize that I needed and ultimately was open to was advice on whether or not to upgrade my current system or whether or not I needed to start all over. I appreciated his honest advice, and even though it ultimately resulted in not needing his services, he was generous with his time. I’ve been looking for a new go to computer repair person and I think I found him. And my new...read full review