Steve is the best! Our AC quit working this summer and I pretty much gave up on it after another company told me I’d need to replace both the AC unit and furnace to get it working again because both are 20+ years old. Then I called Steve… who popped over to our place the same day, serviced the furnace and replaced something in the AC … and it was fixed! No frills, very fair with pricing, and knows his stuff inside and out. I’ll never call anyone else for our HVAC needs. Thanks Steve!!
July 2025
After months of receiving quotes from multiple companies and being disappointed for many reasons, I finally came across Steve and his colleagues at Cost Plus. They were everything I needed especially as a first time HVAC customer: genuine, communicatively non-invasive, quick and direct, knowledgable, and financially reasonable. I appreciated the entire process from start to finish.
Steve was thorough yet efficient when he initially came over for a quote, didn't try to annoyingly sell me anything I didn't ask for (other than exploring options for what I did ask for), and really knew what he was talking about without the added bells and whistles.... read full review
July 2025
I can't say enough about Steve and Cost Plus Heating & Air. Steve has serviced both of my houses for 25+ years, including installing new heating and air conditioning units. He replaced my thermostat 9 years 8 months ago. We called him a couple days ago and told him it was malfuncting and during the hottest day in Portland he answered my call at 7:30am and in a couple of days he replaced the damaged thermostat (10 year warranty) and only charged us a nominal service fee. Steve is extremely professional, responsive and very honest. I would recommend Steve and Cost Plus to anyone needing HVAC services.
Steve is the best! Our AC quit working this summer and I pretty much gave up on it after another company told me I’d need to replace both the AC unit and furnace to get it working again because both are 20+ years old. Then I called Steve… who popped over to our place the same day, serviced the furnace and replaced something in the AC … and it was fixed! No frills, very fair with pricing, and knows his stuff inside and out. I’ll never call anyone else for our HVAC needs. Thanks Steve!!
After months of receiving quotes from multiple companies and being disappointed for many reasons, I finally came across Steve and his colleagues at Cost Plus. They were everything I needed especially as a first time HVAC customer: genuine, communicatively non-invasive, quick and direct, knowledgable, and financially reasonable. I appreciated the entire process from start to finish.
Steve was thorough yet efficient when he initially came over for a quote, didn't try to annoyingly sell me anything I didn't ask for (other than exploring options for what I did ask for), and really knew what he was talking about without the added bells and whistles.... read full review
I can't say enough about Steve and Cost Plus Heating & Air. Steve has serviced both of my houses for 25+ years, including installing new heating and air conditioning units. He replaced my thermostat 9 years 8 months ago. We called him a couple days ago and told him it was malfuncting and during the hottest day in Portland he answered my call at 7:30am and in a couple of days he replaced the damaged thermostat (10 year warranty) and only charged us a nominal service fee. Steve is extremely professional, responsive and very honest. I would recommend Steve and Cost Plus to anyone needing HVAC services.