About First Call Heating & Cooling
First Call Heating & Cooling has been serving Portland, Oregon, and the surrounding areas since 1939, specializing in HVAC services. The company is committed to providing outstanding customer service and ensuring homes are comfortable and energy-efficient. Customer satisfaction, ethics, and quality are the core principles guiding their work. The team is fully insured, bonded, and licensed, holding BBB accreditation. Customers highlight the company's responsiveness and professionalism. Many praise the highly knowledgeable and thorough repairmen, such as Brian D. and Robert, who arrive on time and demonstrate outstanding commitment to fixing HVAC systems. They are diligent in troubleshooting and take time to educate customers on maintenance to improve AC efficiency. Recent installations include a new Tran furnace and AC, as well as a heat pump, coil, and whole house air filter. Customers appreciate how the team coordinates projects smoothly, even through challenging installations that take multiple days. They also note that the technicians focus on leaving no mess behind, making the experience painless. Overall, the company's focus on quality service, knowledgeable staff, and customer care has earned them a loyal clientele eager to recommend First Call Heating & Cooling to others.
Our 25 year AC unit was on its last leg. Called First Call on a Friday, got an estimate on Monday and the install the following Friday. Everyone we dealt with was friendly, courteous, and very, very professional. And the new unit is great!! They are my absolute go to for heating and cooling!!
*****5 Stars for Brian Daniel. Very professional, courteous and knowledgeable. Our air conditioner was repaired just in time for the heat wave. Thank You!
Super Technician, Daniel, just came and saved the day for us! I highly recommend First Call. The service call was easy to schedule, they responded quickly and our technician was excellent. Daniel was right on time, very friendly, and extremely knowledgeable. He diagnosed our AC problem quickly, explained what the problem was, & checked multiple points inside and outside the house. We appreciated his thoroughness, gave us good recommendations for preventing future problems and followed up with an informative text right away. All around, great customer service!