After my Volvo displayed an engine light and a hybrid system warning, I called the dealerships only to find they were booked out more than two months. I called several independent shops as well, but no one answered the phone or even returned my calls.
Then I found Jared at EuroSpeed.
He answered the phone, took the time to answer all of my questions, and got me in quickly. It turned out I only needed spark plugs, but the hybrid system issue was actually related to a factory recall that only Volvo can perform.
Even though he couldn’t complete the recall himself, Jared went above and beyond. He personally helped me get an appointment at Jim Fisher Volvo just one week later and even assisted in arranging a courtesy vehicle for me through the dealership.
Customer service like this is incredibly rare these days. Jared is knowledgeable, honest, responsive, and genuinely cares about helping his customers. He could have simply told me to call the dealership, but instead he took the time to make sure I was taken care of.
We were so impressed that EuroSpeed will absolutely be our mechanic going forward. I highly recommend Jared and EuroSpeed to anyone looking for an honest, knowledgeable European auto repair shop.“
“Jared at EuroSpeed is AMAZING!
After my Volvo displayed an engine light and a hybrid system warning, I called the dealerships only to find they were booked out more than two months. I called several independent shops as well, but no one answered the phone or even returned my calls.
Then I found Jared at EuroSpeed.
He answered the phone, took the time to answer all of my questions, and got me in quickly. It turned out I only needed spark plugs, but the hybrid system issue was actually related to a factory recall that only Volvo can perform.
Even though he couldn’t complete the recall himself, Jared went above and beyond. He personally helped me get an appointment at Jim Fisher Volvo just one week later and even assisted in arranging a courtesy vehicle for me through the dealership.
Customer service like this is incredibly rare these days. Jared is knowledgeable, honest, responsive, and genuinely cares about helping his customers. He could have simply told me to call the dealership, but instead he took the time to make sure I was taken care of.
We were so impressed that EuroSpeed will absolutely be our mechanic going forward. I highly recommend Jared and EuroSpeed to anyone looking for an honest, knowledgeable European auto repair shop.“