Phoenix Animal Hospital is known for its fast scheduling, organized and friendly staff, and compassionate care. The team, including Dr. Winters, is praised for being knowledgeable and personable, providing thorough attention to pets. They address concerns carefully and ensure clients leave feeling pleased. The hospital is recommended for its exceptional communication and trustworthiness in handling pets' needs. Clients appreciate the calm and welcoming environment, which helps reduce stress for pets during appointments. The staff also checks on pets after visits to monitor their condition and reactions to treatments. They have supported clients through difficult times, including the loss of pets, with kindness and understanding, making it a caring and professional place in the southern Oregon area.
I've been taking my dogs to Phoenix Animal Hospital since we moved to Medford in 2024. Last summer our 15 yr old labradoodle, Lucy, took a turn for the worse after years of liver failure. We knew it was time to say goodbye. Both my husband and I were impressed with the sweet and calm way the procedure was performed with a caring vet as we let Lucy go. We appreciated how it all went so smoothly and quietly without pain or trauma. Rest in Peace, Lucy. We'll miss you.
Absolutely, outstanding group. I had some problems with the local Vet here in town where I live and reached out to Phoenix AH for a second opinion and they literally met my needs in every way possible. Very clean, professional, knowledgeable and kind staff. They extracted a couple of my pups teeth. I will be making the trip this October to get my pups teeth cleaned for their $20 percent off special and chipped.
Just took the Leopard Gecko in to be examined. I was SO grateful we had a veterinarian in the valley who sees reptiles!
Also, grateful it was affordable for the examination and that it was not a serious issue.
The staff was by far my favorite in the valley! (With a dog sitting side business for over a decade, I have been in lots of Vet offices all over the valley). Everyone is really friendly, no uppity attitudes. The atmosphere of the office was so lively.
I sincerely appreciated the Vet tech that met with us and gathered information about my daughter's reptiles. The Vet Tech really engaged her as the pet owner and treated her with such dignity (she also paid for… read full review
3954 South Pacific Highway, Medford, OR 97501
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