Our sewer backed up on a Tuesday and flooded out bathroom. I called three plumbers and none answered. I called Drain Pros and they not only answered but were able to come the next morning. With only a 95.00 service call they were able to snake the septic line outside and handle the problem. The technician that came out was professional and courteous and left everything just as he found it, including putting our doggie fence back up. I would recommend them for any of your plumbing and septic needs. They are now our go to plumbing service.
December 2020
If I could give zero stars I would but the minimum required is one star. Please, do not trust this business they will take your money and run! I needed some excavating and plumbing work done that they assured me they could take care of for $2700. They requested 50% up front to begin work. I paid them $1350 to begin and after digging a three foot deep hole they changed their bid and said, actually for us to continue to fix the problem it's going to cost an additional $5370 for a total of $8070! After checking around with other plumbers in the area it became clear that these guys were wringing me as if I were a fool. I told them there was no way I was paying the additional... read full review
October 2019
Made an appointment with Drainpro. They never showed up, no courtesy call. JUST NOTHING... I called to find out what happened, left message.... nobody returned my call.
Our sewer backed up on a Tuesday and flooded out bathroom. I called three plumbers and none answered. I called Drain Pros and they not only answered but were able to come the next morning. With only a 95.00 service call they were able to snake the septic line outside and handle the problem. The technician that came out was professional and courteous and left everything just as he found it, including putting our doggie fence back up. I would recommend them for any of your plumbing and septic needs. They are now our go to plumbing service.
If I could give zero stars I would but the minimum required is one star. Please, do not trust this business they will take your money and run! I needed some excavating and plumbing work done that they assured me they could take care of for $2700. They requested 50% up front to begin work. I paid them $1350 to begin and after digging a three foot deep hole they changed their bid and said, actually for us to continue to fix the problem it's going to cost an additional $5370 for a total of $8070! After checking around with other plumbers in the area it became clear that these guys were wringing me as if I were a fool. I told them there was no way I was paying the additional... read full review
Made an appointment with Drainpro. They never showed up, no courtesy call. JUST NOTHING... I called to find out what happened, left message.... nobody returned my call.