About McDowell & Son Heating and Air Conditioning
McDowell & Son Heating and Air Conditioning provides outstanding and highly professional service. Customers report that the technicians are always prompt, courteous, and on time. They do a great job explaining the situation and results, keeping clients informed. The company is noted for its remarkable responsiveness, often being the only one to answer calls or schedule appointments quickly, even under a week out, which is rare in the area. They excel at resolving issues, whether through expert in-person repairs, a complete service that leaves systems working better than before, or even helpful phone troubleshooting during emergencies. The team demonstrates legendary dedication, finding available parts for older units when others claimed replacement was necessary. Customers express being very pleased and plan to continue using McDowell & Son for all future heating and cooling needs, highly recommending them for their exceptional level of professionalism, courtesy, and service.
Jairo did an excellent job on diagnosing the problem with our heat pump. He let me know that he available earlier than scheduled and came over promptly. He had good communication skills and let me know what he was doing. Over all another excellent experience with McDowell and Son heating and cooling.
Miguel was courteous and professional in doing our system 6-month check-up. When the AC would not come on, he located and connected a loose wire which fixed the problem. I have confidence in McDowell and Miguel.
McDowell & Sons assists with checking our HVAC unit before winter and summer seasons to ensure it’s working properly. Miguel was very professional and informative in this seasons check up!