About Royal Moore Mazda
Royal Moore Mazda has built a strong reputation for customer satisfaction and service excellence since its establishment in 1967. As a locally owned dealership, it offers both new and used Mazda vehicles, providing a wide selection for potential buyers. Customers appreciate the benefits of a Lifetime Powertrain Warranty and 10 years of unlimited roadside assistance included with every new vehicle purchase, along with a friendly and knowledgeable staff. Many reviews highlight the dealership's commitment to a pressure-free sales environment. Customers have praised the staff for being courteous, helpful, and easy to work with. One customer described their experience working with Madison, noting she was very knowledgeable and friendly, guiding them through each step with ease. Others mentioned working with Avery, who was especially communicative, solution-oriented, and extremely knowledgeable. These positive interactions make the car-buying process comfortable and enjoyable. The finance department also receives praise for its efficiency and professionalism. The Finance Manager is often recognized for completing the financial process quickly and without unnecessary upselling, adding to the overall positive experience. Customers appreciate the staff's patience and willingness to answer questions, making the process feel tailored to each individual. Overall, Royal Moore Mazda stands out for its customer-focused approach, knowledgeable staff, and dedication to providing a seamless purchasing experience. Many customers indicate they plan to return for future vehicle purchases. With a strong emphasis on service, value, and integrity, Royal Moore Mazda remains a top choice for anyone looking to buy a Mazda or seeking quality vehicle service.
Did you think I would forget what you did to my Mazda CX7? In 2022, i brought my car into your service department for a check engine light was on. You had to order parts. I waited a little over month. The parts came in. Your test drove it. The car stopped. Started smoking, then caught fire. Destroyed the car! This information came from the Fire Department Report I obtained in October. You are not man enough to tell me what happened to the car. The Technician told the FD that the gas hose kept popping off. Kept popping off. That tells me more than once. Why are you driving a vehicle with a gas hose popping off? I remember the RM would not talk to me about what happened. So every year I write a review to remind you what you did to my car.
Great service Very transparent and communicative throughout the whole process. I’d happily go back again.
We had a great experience working with Jonathan to buy our CX-90. He was very helpful in answering our questions and showing us features of the car I didn’t even think to ask about. Super friendly, efficient, and personable. Great car buying experience!