Hillsboro Internal Medicine

Nov 2023

Dr Gwen Derk is outstanding. My 94 yo mom who is usually in great health woke up with a racing heart. The phone triage nurse said she should be seen within 4 hours. Dr Derk worked her into a busy schedule and we couldn't be happier with the quality of care. There are a lot of stresses in busy medical offices but finding a doctor who promptly and efficiently took care of mom and communicated so well with her and me is very gratifying. Thank you!

Sep 2023

This office has the worse reputation for not answering the phone. I have been on hold every time I call regarding patient care and questions about prescription medications. I have arrived in person to have a message for Dr. Nahkley regarding my mother in law Alzhiemers medicine.I am frustrated with this situation.Answer the phones and talk to the patients.It's going on one week to get a prescription filled.Not able to communicate with the physician and poor front office reception.

Feb 2022

I honestly don't know how to accurately rate their quality of care. Is it better than other doctors offices I've had? Yes. Did they majorly mishandle my medication refill today? YES. Do I feel like my doctor does his best in regards to my heath are? Yes.I'm on a medication that will cause painful withdrawals if I go without it for 24 hours. I called in the refill to their office and whoever took the call failed to submit the request. No biggie, in the past they have corrected issues like this in a reasonable time frame. Unfortunately that wasn't the case today. After hearing from my pharmacy hadn't received the prescription I called the clinic and learned about the mistake..I...read full review