Everyone at Open Family Dentistry is so nice and they take good care of my teeth.
Shannon Spring
Jun 2026
Everyone was friendly, professional, and fast. Will be my new dentist office.
Patsy Shelton
Jun 2026
Becky was the BEST hygienist EVER! She took her time and did a very thorough job! There have been times where I felt the hygienist rushed my teeth cleaning, but Becky did an amazingly thorough job and I left feeling like my teeth were really clean. Since we drove over from Brookings, it's really important to me that my teeth get thoroughly cleaned. Becky for the win!
Kim
Jan 2026
I hadn’t been to the dentist in 5 years because of dental anxiety and the fear of the unknown of my teeth.. The wonderful Amy Wilkinson is the only reason I stepped foot inside a dental office! And I tell you it was actually THE best experience I’ve ever had in a dental office. The staff were so beyond amazing and friendly. My hygienist Becki was so sweet and gentle with me and made me so comfortable In the chair. And Amy was with me most of my visit and made me so much more relaxed and comfortable with my visit and treated me so well. She did my xrays and went over my visit with me at the end and everything actually went beyond what I expected. Would highly recommend this dental office especially if you’re someone like me that has dental anxiety this place is exactly where you want to be and thanks again Amy for getting me in there! Will definitely be back and recommend to all my friends and family!!
Britt B
Jan 2026
I’m really disappointed with my experience here, specifically around billing transparency.
I had a crown prep completed last year and came in this January for the permanent crown. I was charged an additional $50 due to the new insurance deductible year — which I understand insurance-wise — but this office prominently advertises a price guarantee stating: “If we quote you a price, you don’t pay more than that amount — we guarantee it.”
At no point was I informed that the final cost could increase due to a new calendar year, despite this being a continuation of the same treatment. Being surprised with an extra charge at checkout directly contradicts the guarantee posted in the office.
This isn’t about the $50 — it’s about trust and transparency. If there are exceptions to a “guarantee,” they should be clearly disclosed up front. Unfortunately, this experience left me feeling misled, and I’ll be looking for a new dentist as a result. I want to update my original review. After I posted it, the office reached out to apologize for the confusion and refunded the $50 charge, which I do appreciate.
My original concern was about billing transparency. I had a crown prep done last year and came in this January for the permanent crown. Because it was a new insurance year, I was charged an additional $50 deductible. While I understand how insurance works, the office advertises a price guarantee stating: “If we quote you a price, you don’t pay more than that amount — we guarantee it.” That potential increase was never explained ahead of time, and being surprised with an extra charge at checkout didn’t align with that promise.
This was never about the $50 — it was about communication and trust. That said, I do give them credit for reaching out, apologizing, and correcting the issue. That responsiveness matters, and it’s why I’m updating this to 4 stars instead of 1.
Dee Shoup
Jan 2026
Always a pleasant experience, friendly staff, clean facilities & They try to make sure your appointments on time
damon morgan
Jan 2026
Staff were absolutely fantastic super nice and hands down the least painful and stressful cleaning I've had highly recommended I cannot recommend these guys enough. I usually have bad panic attacks before I go to the dentist but I’m actually looking forward to my next cleaning.
Honest and Looking out for you!
Jan 2026
Got me in fast! Everyone was friendly and professional! Great place!
Diana Hardesty
Jan 2026
Everyone was knowledgable and pleasant. I had the same dentist for probably 20yrs. I was nervous about going to a new dentist,but the entire staff made me feel well taken care . My anxiety was soon gone. Thankyou all.
Wenona johnston
Jan 2026
Had to get a new Dentist. I was nervous. Staff is great. Top of the line equipment. Painless and they are very knowledgeable. Glad I found them.
Leslie Sands
Everyone at Open Family Dentistry is so nice and they take good care of my teeth.
Shannon Spring
Everyone was friendly, professional, and fast. Will be my new dentist office.
Patsy Shelton
Becky was the BEST hygienist EVER! She took her time and did a very thorough job! There have been times where I felt the hygienist rushed my teeth cleaning, but Becky did an amazingly thorough job and I left feeling like my teeth were really clean. Since we drove over from Brookings, it's really important to me that my teeth get thoroughly cleaned. Becky for the win!
Kim
I hadn’t been to the dentist in 5 years because of dental anxiety and the fear of the unknown of my teeth.. The wonderful Amy Wilkinson is the only reason I stepped foot inside a dental office! And I tell you it was actually THE best experience I’ve ever had in a dental office. The staff were so beyond amazing and friendly. My hygienist Becki was so sweet and gentle with me and made me so comfortable In the chair. And Amy was with me most of my visit and made me so much more relaxed and comfortable with my visit and treated me so well. She did my xrays and went over my visit with me at the end and everything actually went beyond what I expected. Would highly recommend this dental office especially if you’re someone like me that has dental anxiety this place is exactly where you want to be and thanks again Amy for getting me in there! Will definitely be back and recommend to all my friends and family!!
Britt B
I’m really disappointed with my experience here, specifically around billing transparency.
I had a crown prep completed last year and came in this January for the permanent crown. I was charged an additional $50 due to the new insurance deductible year — which I understand insurance-wise — but this office prominently advertises a price guarantee stating: “If we quote you a price, you don’t pay more than that amount — we guarantee it.”
At no point was I informed that the final cost could increase due to a new calendar year, despite this being a continuation of the same treatment. Being surprised with an extra charge at checkout directly contradicts the guarantee posted in the office.
This isn’t about the $50 — it’s about trust and transparency. If there are exceptions to a “guarantee,” they should be clearly disclosed up front. Unfortunately, this experience left me feeling misled, and I’ll be looking for a new dentist as a result. I want to update my original review. After I posted it, the office reached out to apologize for the confusion and refunded the $50 charge, which I do appreciate.
My original concern was about billing transparency. I had a crown prep done last year and came in this January for the permanent crown. Because it was a new insurance year, I was charged an additional $50 deductible. While I understand how insurance works, the office advertises a price guarantee stating: “If we quote you a price, you don’t pay more than that amount — we guarantee it.” That potential increase was never explained ahead of time, and being surprised with an extra charge at checkout didn’t align with that promise.
This was never about the $50 — it was about communication and trust. That said, I do give them credit for reaching out, apologizing, and correcting the issue. That responsiveness matters, and it’s why I’m updating this to 4 stars instead of 1.
Dee Shoup
Always a pleasant experience, friendly staff, clean facilities & They try to make sure your appointments on time
damon morgan
Staff were absolutely fantastic super nice and hands down the least painful and stressful cleaning I've had highly recommended I cannot recommend these guys enough. I usually have bad panic attacks before I go to the dentist but I’m actually looking forward to my next cleaning.
Honest and Looking out for you!
Got me in fast! Everyone was friendly and professional! Great place!
Diana Hardesty
Everyone was knowledgable and pleasant. I had the same dentist for probably 20yrs. I was nervous about going to a new dentist,but the entire staff made me feel well taken care . My anxiety was soon gone. Thankyou all.
Wenona johnston
Had to get a new Dentist. I was nervous. Staff is great. Top of the line equipment. Painless and they are very knowledgeable. Glad I found them.