Patrick was wonderful, he came out the first time, ascertained what parts he needed for my icemaker and ordered them, and then came back out and had the whole thing fixed in 30 minutes. Five stars! Very friendly and very professional
August 2025
Jim R. phoned beforehand to let me know when he would be arriving, then arrived on time, and then did an excellent job of figuring out the problem with my LG washing machine. So I certainly can recommend Jim for repairs. I also was very pleased with the excellent Sears AI system for setting the appointment.
December 2024
Technician was excellent!!! Same one as before, but management had canceled my appointment n closed my claim in error, which prevented him being able to complete the job. So when he came back, he tried to find out how it happened n why. I appreciated that! He knew exactly what was wrong, finished in no time, was extremely professional and apologetic about how it was handled. I was super impressed ?
Patrick was wonderful, he came out the first time, ascertained what parts he needed for my icemaker and ordered them, and then came back out and had the whole thing fixed in 30 minutes. Five stars! Very friendly and very professional
Jim R. phoned beforehand to let me know when he would be arriving, then arrived on time, and then did an excellent job of figuring out the problem with my LG washing machine. So I certainly can recommend Jim for repairs. I also was very pleased with the excellent Sears AI system for setting the appointment.
Technician was excellent!!! Same one as before, but management had canceled my appointment n closed my claim in error, which prevented him being able to complete the job. So when he came back, he tried to find out how it happened n why. I appreciated that! He knew exactly what was wrong, finished in no time, was extremely professional and apologetic about how it was handled. I was super impressed ?