Senior & Disability Services

Senior & Disability Services is a business that provides assistance to individuals in need, as highlighted by a relieved client who received help with SNAP renewal. However, there are areas for improvement. The company is in need of a new location with more space, including larger offices for case managers and separate rooms for the HCW unit and call center. New computers, phone service, and training rooms are also requested for the provision of classes. Additionally, higher pay and better customer service education for workers are suggested. Despite these issues, the business is commended for its compassionate treatment of clients, as demonstrated by a friend who left feeling grateful for the help provided in a dire situation.