About Nova Home Loans- Eugene Office
Nova Home Loans - Eugene Office specializes in providing residential real estate lending options, including conventional, FHA, VA, USDA, renovation, new construction, home equity loans, and financing for manufactured homes on land or in parks. They also assist investors with "fix and flip" loans. The team, particularly Melissa Smith, is highly praised for their dedication and exceptional service. Clients consistently highlight her responsiveness, transparency, and ability to make the refinancing and buying process smooth and stress-free. Melissa is described as going above and beyond, with a strong ability to explain complex details clearly and keep clients informed throughout the process. Her efficient communication and proactive approach often lead to early closings and successful transactions. Many clients express gratitude for her professionalism and recommend her to others, emphasizing that working with her makes the experience easy and enjoyable. The supportive team, including production partner Britany Magana, contributes significantly to positive customer experiences at Nova Home Loans in Eugene.
Melissa Smith makes it happen! As a Eugene area real estate broker, I have had several clients in common with Melissa. Every single time we have worked together to help someone buy a home she has gone above and beyond to make sure my client's needs are met. In addition, if I have any questions or concerns Melissa always responds quickly. I highly recommend Melissa Smith.
Melissa Smith is the greatest! Our re-fi was so smooth and she kept us up to date on everything that was happening the entire process. Thank you so much Melissa! I refer everyone I know to use Melissa for their buying and refi needs!
If you are shopping for a lender that will go above and beyond look no further. Melissa Smith is a ROCKSTAR!!!! Everything she quoted us on she was able to work some magic and get the numbers under her quote. Not a single hidden number or timeline. (even got us closed early!) She is a go getter and has a great way of explaining things so you truly understand. (I never felt uneasy about asking her questions.) Communication is one of her strong points. I could go on and on about how thankful I am to have stumbled upon Melissa. Her production partner Britany Magana is also amazing. These ladies made the process a BREEZE!!! If I knew buying a house was going to be this smooth...read full review