About Guitar Center
Guitar Center offers a wide selection of musical instruments and equipment, making it a popular destination for musicians. The staff includes helpful individuals like Ally, who assisted a customer’s teenage son in choosing his first guitar and provided knowledgeable advice on accessories. Customers appreciate the quick shipping on online purchases, such as an Aria classical guitar, although some items, like used gear, may have issues like cracks, indicating a need for more careful inspection. The store has a good variety of options, but service can be inconsistent, with some customers waiting a long time without assistance, especially in specialty sections like the drum room or microphone area. Wyatt in guitar repair is known for going above and beyond to help customers, highlighting some of the store’s dedicated staff. Overall, Guitar Center has its highlights but also areas that could improve in customer service.
Just upgraded to my second guitar. This is my second time dealing with Todd. A true professional person, and a cornucopia of knowledge! Todd answered all my questions and helped me get the guitar that was right for me. Todd made the whole experience easy and delightful! I left there with a better understanding of guitars and options for down the road. And not just Todd the whole staff made me feel welcomed and appreciated, a true pleasure to do business with. I will be a return customer for years. Thank you Todd!
best experience, the staff is friendly, personable and incredibly hard working . Every time I'm in this store I just feel well supported in my persuites in music.