Guitar Center

Guitar Center offers a wide selection of musical instruments and equipment, making it a popular destination for musicians. The staff includes helpful individuals like Ally, who assisted a customer’s teenage son in choosing his first guitar and provided knowledgeable advice on accessories. Customers appreciate the quick shipping on online purchases, such as an Aria classical guitar, although some items, like used gear, may have issues like cracks, indicating a need for more careful inspection. The store has a good variety of options, but service can be inconsistent, with some customers waiting a long time without assistance, especially in specialty sections like the drum room or microphone area. Wyatt in guitar repair is known for going above and beyond to help customers, highlighting some of the store’s dedicated staff. Overall, Guitar Center has its highlights but also areas that could improve in customer service.