About Automatic Heat Co
Automatic Heat Co. is a full-service heating and air conditioning company that has been serving Lane County for 74 years. This family-owned and operated business provides a wide range of services, including the installation and maintenance of various heating and cooling systems, such as boilers, Mitsubishi and Daikin ductless heat pump systems, Rheem forced air systems, and heat pump water heaters, as well as gas and electric water heaters. Customers have praised the company's knowledgeable, professional, and friendly staff, who create positive experiences from the bidding process to the installation and maintenance of heating and cooling systems. Recent reviews emphasize the impressive professionalism and efficiency of the staff, highlighting their excellent communication skills and willingness to adapt to customers' needs. Many customers have noted the responsive service and superior delivery of support throughout their projects. Clients appreciate the reasonable prices and the extra effort taken to ensure satisfaction, making Automatic Heat Co. highly recommended for reliable and efficient services. The team has earned praise for their seamless handling of emergencies, maintaining professionalism in their appearance and behavior, and even building rapport with pets during visits.
The Automatic Heat Team just installed my heat pump — professional, efficient, excellent communication skills and good natured. An impressive family business that has been successful for decades because they truly care about their customers and have adapted well to changing times and heating needs.
We've used Automatic Heat Company for about a decade and have always been very pleased with their service. Our ancient heat pump finally needed to be replaced this month, and the process of getting a new one was smooth and surprisingly painless (less expensive than I was expecting). I will continue to use Automatic Heat and am a happy customer.
Exceptional knowledge and experience; but better than that: superior response time and delivery of service. Coordinating the staff to come tend to 2 emergencies was a seamless experience, and the staff that arrives is very professional. When they came into our home, they cover their shoes, they have all their tools, are dressed appropriately and even took time to make friends with our dog. They also explained what's going on and in the case of an all day-installation to fix something, kept us updated. Fantastic communication and timely responses each time. Highly recommend.