When i called i was put on hold for 10 minutes and got back talk from one of the employees. And i would give it a 1 star but she was probably having a bad day.
carol sutherland
Jul 2026
I am always happy with the quality of care I receive at this clinic. I feel that my questions get answered and my needs met. My clinician is thoughtful and thorough.
Maelaine Hutchison
Apr 2026
I love showing up each time and being greeted with care.
James Phone
Apr 2026
Ignorance enshrined by arrogance. Every communication is a pissing match. Ego first you know! If you value your health don't waste your time here!! I spoke to the director and she couldn't be bother to resolve the issue. Her only resolutions were to condescend me and disregard the truth. Blaming the customer works every time when your are the boss. The bad attitude comes from the top. Poor leadership can not be fixed.
Ron Richardson
Feb 2026
This IA the worst health care facility that I have ever had the misfortune of going to. My wife had a broken femur bone and a new prosaic knee replacement. This was her primary care. We showed up for her appointment but because we were late they said to bad we can't see her for 3-4 weeks. I asked about her getting a prescription for pain medication. Nope sorry. THIS PLACE DOES NOT CARE ABOUT YOU.
Rose Loehr
Feb 2026
We have always had great experiences with the Estacada Orchid Health Clinic. The front and back office staff are friendly. Candice Hunter is incredible. We have seen Emily Ward and Candice, both have been exceptional with our family. Candice is extremely knowledgeable yet also personable, a combination that can be tricky to find. Thank you for always getting our kiddos in same or next day, we recommend you guys to all of our friends and family.
Jennifer Ettinger
Jan 2026
The support staff and my provider here are very friendly, helpful, and professional. I love Orchid.
Tim Schmitz
Dec 2025
I’m sorry to say that it’s time to find a new doctor office. The providers are good, but trying to get around the front office is something right out of a training session of
WHAT NOT TO DO WHILE HELPING PEOPLE.
If you happen to get Natalie and you ask a question more than two times she will hang up on you and when you call back and question her about hanging up, she will tell you your shouting at her, then hang up again. I guess maybe if you go to the clinic for the first time make sure you pick up the rulebook on what you’re supposed to say and what you’re supposed to ask and how they do business there because the front office people will get very very upset if you don’t ask the right questions. Also, it was close to five, maybe she was wanting to go home. Nonetheless, I have never been treated like that at a doctors office.
Amie Jo Montoya
Oct 2025
My daughter and I have been going here for over 3 years and not once have we had a bad experience. The staff are all extremely friendly and helpful, and responses and actions are always prompt and timely. Our doctor is the best doctor I’ve had to date, and I hope we get the privilege of continuing in her care for many years to come.
Alexandra Walsh-Hecker
Aug 2025
Proceeded to schedule appointment, was told that I couldn't because I rescheduled twice, but I was not able to breathe at the time, and couldn't walk up to the clinic. I even explained this to them. It wasn't even my fault. This place should be sued and shut down for malpractice. Children can't even get in. This place is not okay.
Howard Smith
When i called i was put on hold for 10 minutes and got back talk from one of the employees. And i would give it a 1 star but she was probably having a bad day.
carol sutherland
I am always happy with the quality of care I receive at this clinic. I feel that my questions get answered and my needs met. My clinician is thoughtful and thorough.
Maelaine Hutchison
I love showing up each time and being greeted with care.
James Phone
Ignorance enshrined by arrogance. Every communication is a pissing match. Ego first you know! If you value your health don't waste your time here!! I spoke to the director and she couldn't be bother to resolve the issue. Her only resolutions were to condescend me and disregard the truth. Blaming the customer works every time when your are the boss. The bad attitude comes from the top. Poor leadership can not be fixed.
Ron Richardson
This IA the worst health care facility that I have ever had the misfortune of going to. My wife had a broken femur bone and a new prosaic knee replacement. This was her primary care. We showed up for her appointment but because we were late they said to bad we can't see her for 3-4 weeks. I asked about her getting a prescription for pain medication. Nope sorry. THIS PLACE DOES NOT CARE ABOUT YOU.
Rose Loehr
We have always had great experiences with the Estacada Orchid Health Clinic. The front and back office staff are friendly. Candice Hunter is incredible. We have seen Emily Ward and Candice, both have been exceptional with our family. Candice is extremely knowledgeable yet also personable, a combination that can be tricky to find. Thank you for always getting our kiddos in same or next day, we recommend you guys to all of our friends and family.
Jennifer Ettinger
The support staff and my provider here are very friendly, helpful, and professional. I love Orchid.
Tim Schmitz
I’m sorry to say that it’s time to find a new doctor office.
The providers are good, but trying to get around the front office is something right out of a training session of
WHAT NOT TO DO WHILE HELPING PEOPLE.
If you happen to get Natalie and you ask a question more than two times she will hang up on you and when you call back and question her about hanging up, she will tell you your shouting at her, then hang up again. I guess maybe if you go to the clinic for the first time make sure you pick up the rulebook on what you’re supposed to say and what you’re supposed to ask and how they do business there because the front office people will get very very upset if you don’t ask the right questions.
Also, it was close to five, maybe she was wanting to go home. Nonetheless, I have never been treated like that at a doctors office.
Amie Jo Montoya
My daughter and I have been going here for over 3 years and not once have we had a bad experience. The staff are all extremely friendly and helpful, and responses and actions are always prompt and timely. Our doctor is the best doctor I’ve had to date, and I hope we get the privilege of continuing in her care for many years to come.
Alexandra Walsh-Hecker
Proceeded to schedule appointment, was told that I couldn't because I rescheduled twice, but I was not able to breathe at the time, and couldn't walk up to the clinic. I even explained this to them. It wasn't even my fault. This place should be sued and shut down for malpractice. Children can't even get in. This place is not okay.