About Brass Monkey Plumbing
Brass Monkey Plumbing is a reliable and professional plumbing company that provides efficient and honest services. The company's staff, from the office to the field technicians, are described as beyond professional, friendly, and helpful, going the extra mile to communicate directly with customers and educate them on the process. Customers appreciate the company's willingness to diagnose issues and provide options, demonstrating their commitment to finding the most cost-effective solution. The exceptional professionalism and customer service of Brass Monkey Plumbing are highlighted, with customers describing the staff as a "delight to work with" and the workmanship as "awesome" and "exceptional." The company is highly recommended for its reasonable pricing and efficient, correct job completion, even on complex issues. Customers praise the company's quick response time, with one tenant reporting a water heater issue being assessed and resolved within just a few hours. The team at Brass Monkey Plumbing is praised for their professionalism, knowledge, advice, and recommendations. Customers appreciate the great communication, scheduling, and project updates provided by the company. Brass Monkey Plumbing is described as "wonderful to work with" and highly recommended by satisfied customers.
I had two toilets installed. Chris and Gavin the apprentice came and evaluated my water pressure and other plumbing issues. Chris checked my water heater and recognized it is leaking slightly and rusting. Chris was thorough, explaining completely my options and prices. Both Chris and Gavin worked efficiently and were at my home for a long time (6 hours). I appreciated their professionalism and they cleaned up after themselves. Next time, water heater installation and new sink and faucet. Thanks to both.
Have always been happy with their work, they completed replumbing our WHOLE home with speed, working within the city/state codes and going above and beyond in their contact with us.
Brass Monkey Plumbing, and especially Jesse, wad AMAZING. They got to my dad's in 45 min and helped fix the problem fast. Had great recommendations and a great sense of humor ;)