Have had great experiences going here and have been going to this doctor’s office for around 8 years. The receptionists are always kind and welcoming and the new doctor I see is amazing and really listens to what I have going on. I have finally found answers to chronic issues I’ve had since I was a kid that were ignored all of my life until I had started seeing him. Not to mention every-time I have been seen and am waiting to hear back on results or messages through Salem healths online portal I always receive the info and results fast within 1-3 days. Very appreciative of the staff, nurses, and doctors here.
Felecia Swank
Aug 2025
I get my yearly health check in April. My colonoscopy showed a problem. My surgery went well. No cancer. My thanks to Dr. Mitchell for ordering tests and recommending Dr. Laro at Salem Health Gastro.
merry parks
Jul 2025
I’ve been a patient for many years. Things have changed… but, I want to sing the praises of P.A. Aran Manalang! He is incredibly thorough. Explaining everything. He is knowledgeable and listens to his patients.
Edward Estes
Jul 2025
Dr. Ngo is a great doctor. Young but thorough.
Steve Rydeen
Oct 2024
I never write reviews but my elderly dad (85) has often complained about his care. I called today to reschedule an appointment for him before he goes to assisted living and was shut down and told we have nothing until the end of November when he is supposed to move in a week. The person didn't care about our time restrictions or about about the request.
Aislyn Palmer-Rye
Oct 2024
Overall my experience with the actual medical staff has been decent; however the receptionists are downright rude and I have been overheard them gossiping numerous times.
Quinn Mayfair
Aug 2024
Awful service and people. I couldn't get any help on the virtual appointment and I'm very sick and unwell and they keep rescheduling appointments. They didn't care about the emotional stress I have.
Peach
Jan 2024
Reception is God awful. If I knew I could get paid hourly to intimidate people and make them feel dumb, I would've done it a long time ago. Hope they start properly training them to be customer service oriented, and hope they don't bill my insurance for "missing" the appointment when we arrived TEN MINUTES early. Which is what the letter we got in the mail said to do. After filling out all of the paperwork, taking time off work AND driving 45 minutes to be seen, we were refused service. Not by the actual people who do the work, just the very "nice" lady at the front desk. Was just told "you were told MULTIPLE TIMES to arrive 30 minutes early. We got one reminder call morning of which was missed due to another appointment. By the way, height and weight don't take 30 minutes. What a joke.
Tiffany Unverdruss
Sep 2023
Called to try and get information about making an appointment for an urgent need. Reception was rude and taunted my situation.
Luis Garibay
Feb 2023
I would give this clinic a 0 if I could. Ever since Salem Health bought them out it's a joke to get anything done. They sit on information for days without notifying anyone. If the patient doesn't stay on them for information, they would likely never hear anything from them. Terrible customer service and terrible business practices.
Molly Monson
Have had great experiences going here and have been going to this doctor’s office for around 8 years. The receptionists are always kind and welcoming and the new doctor I see is amazing and really listens to what I have going on. I have finally found answers to chronic issues I’ve had since I was a kid that were ignored all of my life until I had started seeing him. Not to mention every-time I have been seen and am waiting to hear back on results or messages through Salem healths online portal I always receive the info and results fast within 1-3 days. Very appreciative of the staff, nurses, and doctors here.
Felecia Swank
I get my yearly health check in April. My colonoscopy showed a problem. My surgery went well. No cancer. My thanks to Dr. Mitchell for ordering tests and recommending Dr. Laro at Salem Health Gastro.
merry parks
I’ve been a patient for many years. Things have changed… but, I want to sing the praises of P.A. Aran Manalang! He is incredibly thorough. Explaining everything. He is knowledgeable and listens to his patients.
Edward Estes
Dr. Ngo is a great doctor. Young but thorough.
Steve Rydeen
I never write reviews but my elderly dad (85) has often complained about his care. I called today to reschedule an appointment for him before he goes to assisted living and was shut down and told we have nothing until the end of November when he is supposed to move in a week. The person didn't care about our time restrictions or about about the request.
Aislyn Palmer-Rye
Overall my experience with the actual medical staff has been decent; however the receptionists are downright rude and I have been overheard them gossiping numerous times.
Quinn Mayfair
Awful service and people. I couldn't get any help on the virtual appointment and I'm very sick and unwell and they keep rescheduling appointments. They didn't care about the emotional stress I have.
Peach
Reception is God awful. If I knew I could get paid hourly to intimidate people and make them feel dumb, I would've done it a long time ago. Hope they start properly training them to be customer service oriented, and hope they don't bill my insurance for "missing" the appointment when we arrived TEN MINUTES early. Which is what the letter we got in the mail said to do. After filling out all of the paperwork, taking time off work AND driving 45 minutes to be seen, we were refused service. Not by the actual people who do the work, just the very "nice" lady at the front desk. Was just told "you were told MULTIPLE TIMES to arrive 30 minutes early. We got one reminder call morning of which was missed due to another appointment. By the way, height and weight don't take 30 minutes. What a joke.
Tiffany Unverdruss
Called to try and get information about making an appointment for an urgent need. Reception was rude and taunted my situation.
Luis Garibay
I would give this clinic a 0 if I could. Ever since Salem Health bought them out it's a joke to get anything done. They sit on information for days without notifying anyone. If the patient doesn't stay on them for information, they would likely never hear anything from them. Terrible customer service and terrible business practices.