About Forest Valley Veterinary Clinic: Wiktorowski Jodie DVM
Forest Valley Veterinary Clinic: Wiktorowski Jodie DVM provides a caring and empathetic experience for pet owners. The veterinarian has excellent bedside manners and is more than accommodating to address clients' questions and concerns, especially during difficult times. The staff is described as nice and understanding, even during harder times with pets. However, some clients have experienced long wait times for regular appointments, leading to a rushed feeling during the visit. Despite this, the clinic is praised for its gentle and helpful approach, particularly with a rabbit patient who had a positive experience after a previous poor visit elsewhere.
We had to take our sweet senior dog in and say goodbye. All of the staff are pleasant and knowledgeable. Dr Sweitzer made the process bearable. She explained everything, and was so gentle and kind. She is a really special person.
I want to preface this post by saying we have not had our final appointment yet. If there is no update then that experience was consistent with the empathic and caring experience we've had thus-far. Our sweet girl was diagnosed with bone cancer. The vet has incredible bed side manners and has been more than accommodating to our questions/concerns as we grieve this loss. He and his staff met me on a personal level, sharing their own stories and empowering me during the hardest decision I've ever had to make. I cannot thank them enough for being a listening ear on my hardest days. I have probably spoken to everyone in the office and they never treated me as though I was too much work. Our experience in the office was nothing short of all the loves and rubs Our family will never forget your generosity. We will be bringing our other girls here in the future. Thank you so much.
The staff has always been nice during the harder times with our pets. Regular appointments are a nightmare though. So many staff members and the wait time is always ridiculous. The wait in the lobby leads to another, even longer wait in the exam room. It makes me feel rushed when I finally get to see someone. The first couple of times I thought maybe it was because of an emergency appointment or something. But it is EVERY time. I will remember snacks and a good book next time.