Reviews for Forest Valley Veterinary Clinic
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 2PM
Sunday: Closed
Ratings
Google: 4.4/5 Facebook: 4.3/5 Tripadvisor: 5/5Forest Valley Veterinary Clinic
2555 Mosby Creek Rd, Cottage Grove
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I appreciate the services they provide, especially in an emergency. The staff is friendly and knowledgeable.My one complaint is that, coming from a veterinary background in both large facilities and small single dr practices, it is puzzling to me that we are not able to book appointments by doctor of our choosing. Our Old-sweet-boy has special needs and on-going health issues but doesn't have a primary/regular physician. Because of this, I get a walk-in-clinc kind of vibe, over the comfort of having a family vet.It is noteworthy that I've never been to FVVC on a slow day. They do clearly work hard to provide patient care for so many of us and our furbabies.Overall, I...read full review
I LOVE how they have treated all of our pets. However, their customer service needs work. Not informing of charges until ots time to pick up your pet imo is not good practice. I want to know what im going to be paying up front. Im not talking about emergency issues i mean normal fees.
Let me tell you how amazing this clinic is, especially Dr. Harmon!We took our 7 week puppy to the emergency vet in Springfield on Friday, and was told that she most likely had a linear blockage and needed surgery. They quoted us $6,500 - $8,500. We could not do afford that so we decided to take her home at 2:30 am and take her to Forest Valley to see if they could help us.We arrived as soon as they opened on Saturday morning, we did not have an appointment and we had been up all night worried. I was a wreck and balling when we got there. They treated us with such compassion and even though they were booked solid they took us back and got to work right away. The vet tech...read full review