Jessica W. Norris, OD

Aug 2024

The whole appointment was a breeze! Molly at the front desk was very helpful and cheerful, which made my early morning appointment bearable. With the actual exam, Dr. Lancaster was super thorough and communicated every step along the way. She was able to squeeze in a contact lens consult along with my regular eye exam. She is super sweet, has great bedside manner, and is very personable. Even with my many questions, she explained things to me that made it clear that she is an expert in her field. Thank you for seeing me!

Feb 2024

The contact department at this place couldn't get my prescription order so many different times over a span of 3 years that I am tired of dealing with them for such a simple order. I tried to give them a chance by being patient, but it has required multiple calls and check-ins, and too much explaining to get something so simple ordered. As of late, I was told they couldn't order a pair of contacts for one of my eyes, even though I had a trial pair from a couple of months ago. Evidently, they didn't keep the correct files on previously ordered trial contacts and when I attempted to order this, I was told there was never any such prescription (even the doctor forgot)! Also, when I have needed a receipt for my HSA account, I had to ask multiple times for it to show the correct payment! I saw multiple doctors and both the Eyecare Associates site and their sister site (The Corvallis Vision Center) were either incompetent or rude--one doctor commented that my cat eye glasses were a strange style! I cannot recommend this place and will be going elsewhere.

Nov 2023

this is zero because it was poor service and they kept my glasses after I took them back four times. Office manager stated I get paid immediately. I called the business office. They stated it may be over six weeks because the office manager hadn't filled out his proper paperwork so I called him he denied it lied and still refuses to pay. she said she'd make new lenses the third time I went and I said a little late I've already ordered glasses from another facility and they were excellent and I wore the moment I got them I just want my money back they thought they would charge me for their lab screwup when the glasses weren't done right. I don't recommend this place and the office manager was rude, yelling lying and I won't return there. He basically stole my glasses because he didn't give me my money and kept the glasses so now will go through court.