MY HONEST OPINION At first I was skeptical because they was pushing for cash when I tried to pay card and took 20 cash because that's all I had then let me pay card with the remaining. That was just odd to me. But I can honestly say it was not as bad of an experience. I brung in my 3ft panda bear to have cleaned because mothers day and its where we keep the heart urn of our son so she can always hold him. So leaving him there just made me anxious. (Urn was left at home durning cleaning) could get a new panda but this one has been with us for a long time. This was my 1st time getting it cleaned without us cleaning it. After an anxious 2days I went to go... read full review
November 2025
Mistakes happen to everyone. Not everyone or every business takes steps to correct them. Promise Cleaners went above and beyond. My wool comforter was ruined by a little pen left in someone’s sport coat. Wool comforters are not common; one cannot stroll into Macy’s and find one. The proprietors found one similar to mine online and ordered a replacement from Canada before I even arrived to pick up my cleaning. I’m very impressed by their initiative and their desire to make things right. They cleaned my comforter beautifully twice before and I will trust them with this new one in the future. Thank you, Promise Cleaners.
May 2024
We were referred to this cleaner from the dry cleaner by our house. My daughter needed her prom dress hemmed and of course we only had a week and 5 days til prom. I called and they said to come in, so we went. The lady there was so kind and pinned the dress and had it ready in just a few days. It was a double layer she had to hem and she did a great job and the cost was reasonable. My daughter didn't want to come to pick up the dress, so the lady even said have her try it on and if it doesn't work bring it back and she will fix it for no charge. My daughter tried it on and it fit great. No complaints and would use them again for alterations.
MY HONEST OPINION
At first I was skeptical because they was pushing for cash when I tried to pay card and took 20 cash because that's all I had then let me pay card with the remaining. That was just odd to me. But I can honestly say it was not as bad of an experience. I brung in my 3ft panda bear to have cleaned because mothers day and its where we keep the heart urn of our son so she can always hold him. So leaving him there just made me anxious. (Urn was left at home durning cleaning) could get a new panda but this one has been with us for a long time. This was my 1st time getting it cleaned without us cleaning it. After an anxious 2days I went to go... read full review
Mistakes happen to everyone. Not everyone or every business takes steps to correct them. Promise Cleaners went above and beyond. My wool comforter was ruined by a little pen left in someone’s sport coat. Wool comforters are not common; one cannot stroll into Macy’s and find one. The proprietors found one similar to mine online and ordered a replacement from Canada before I even arrived to pick up my cleaning. I’m very impressed by their initiative and their desire to make things right. They cleaned my comforter beautifully twice before and I will trust them with this new one in the future. Thank you, Promise Cleaners.
We were referred to this cleaner from the dry cleaner by our house. My daughter needed her prom dress hemmed and of course we only had a week and 5 days til prom. I called and they said to come in, so we went. The lady there was so kind and pinned the dress and had it ready in just a few days. It was a double layer she had to hem and she did a great job and the cost was reasonable. My daughter didn't want to come to pick up the dress, so the lady even said have her try it on and if it doesn't work bring it back and she will fix it for no charge. My daughter tried it on and it fit great. No complaints and would use them again for alterations.