About Dr. Jan Engeset
Dr. Jan Engeset's practice at Roxy Ann Animal Hospital is highly regarded for its compassionate and caring approach towards pets and their owners. Many clients have been with the clinic for decades, appreciating the soft-spoken nature of the veterinarians and their dedication to providing comfort during stressful times. The long-standing history of the clinic, with families returning for generations, speaks to the quality of care offered, which includes annual check-ups, vaccinations, and dental hygiene. Despite occasional communication issues with staff and longer wait times due to the clinic's dual role as an emergency facility, clients emphasize the genuine concern the team shows for animals and their well-being. The staff's emotional investment in their work is evident, as they regularly handle difficult situations with compassion. While some reviews mention concerns about costs, clients find value in the care their pets receive, often choosing this clinic over others for its reputation and dedication. Overall, Dr. Engeset and the team at Roxy Ann Animal Hospital are seen as trustworthy and loving caregivers for beloved pets.
We have been Going to Roxy Ann Animal Hospital for over 30 years. We've dealt with both Vetsp there. They have always been kind Soft spoken, reassuring, always there to help you with your worries epven if it's just for your own sake. Because you're just stressed and conserned over your child a k a your Fur Babies.0.. Both of the Vets there are caring souls. To be honest , i'm not sure when it comes to comparing prices , but so much of the time when it comes to your babies when it comes to your fur babies and you just need comfort with someone that is our reasons for returning time after time. We wish continued health and continuing their practice.Respectfully.Kearn &...read full review
Dr Starnes and Dr Engeset (spelling?) are so loving and compassionate towards their patients. Our family starting taking our pets to Ned Starnes in 1961, when he passed away, his son, Kevin Starnes took over with the same compassionate care that his father offered. I've witnessed 61 years of excellence. I still drive from Portland to Central Point for my dog's annual check ups, vaccinations and dental hygiene. I feel like Roxy Ann Veterinary clinic gives my fur babies the best care available.
As an ex of the veterinarian, it says a lot that I won't take my animals anywhere else. I have, but ended up calling here to ask for a second opinion every time. Although I understand the frustration of communication issues with staff. As a business owner, that is always a frustrating problem with employees and co-workers and people in general. Saying a clinic doesn't care based on cost is wild to me. From where I've been, they are comparable. I saw a reviewer also mention the cost of a house call. How many regular vets do them? Not even sure they still do them here... Also, I have personally seen every staff member heartbroken over the loss of pets they didn't even know. Some of these reviews are not from the clinic I am familiar with. Yes, sometimes you will have to wait. This is a medical office, but also an ER clinic, X-ray diagnostic center...you get the idea. They have to prioritize based on need. If your animal ate rat poison or got hit by a car, would you really prefer they take care of the toe nail clips or ear cleanings first (examples)? I wouldn't. We all demand immediate attention, but I certainly have had to wait in an ER or Doctor's office. Now that I have no affiliation here, I can say this.... calm down people! Try to go to the ER, review it one star, and say it's BECAUSE nobody cares because they don't answer the phone on time. Or because you had to wait, or that one nurse was annoying so the doctor shouldn't do a surgery. Oh, and remove your ability to communicate and expect everyone to understand exactly what's wrong with you. The staff are people. So... But, I know they care about animals. The amount of emotions (understandably), they have to deal with, icky fluids, and sickness in general - and are not paid a nursing wage REQUIRES compassion and kindness. These reviews were too exaggerated to ignore. I don't want to go in and visit everyone, but I do want my animals cared for here.