About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive collections like Kylie Cosmetics and Olaplex. Customers can shop for cosmetics, fragrance, body, skin, and hair care products, as well as visit the in-store salon for a range of services. The store's Conscious Beauty initiative provides choices in vegan, clean ingredient, cruelty-free, and sustainable products. Shoppers consistently report positive experiences at Ulta Beauty. Employees are described as knowledgeable, helpful, and polite, providing excellent customer service. One customer praised a sales associate named Norman for immediately recommending a product that cleared their skin, while another customer appreciated a "lovely blonde lady in a lab coat" who was also very educated and provided a gift bag. Additionally, a customer with a toddler was delighted when a store employee with "salt and pepper hair and glasses" offered the child a gift, making their day. Another customer had a great experience with an employee named Ben, who was patient in helping them find the perfect fragrance gift and providing skincare recommendations for the customer's sister.
I am pretty clueless about makeup, especially lashes and Harley was SO incredibly helpful! I feel lucky she was there to guide me to what would work best for my wedding day needs! Thank you so much Harley! (I hope I spelled your name correctly ?)
So helpful and if they don't carry a product you want, they'll take the trouble to send you in the right direction or order it for you where you'll get it in the mail pretty quickly.
I had the best experience today! Norman was phenomenal. His level of expertise showed. I came in self conscious of my red skin. I have an auto immune disorder that causes rosacea, he immediately told me about a product that literally made my skin clear and not red within SECONDS. He educated me, was polite and extremely cleanly. When I got to the register I was greeted by a beautiful blonde lady in a lab coat whom was also extremely educated and included a gift bag with my purchase! Also shout out to the same lady at the counter who’s older but absolutely slays in her pink outfits all the time! Thank you ulta!