Amazing experience with Whitney P at the brow bar. I’ve been too afraid to let people touch my eye brows, but she made me feel at ease. She did such a great job which I’m so grateful for since I am getting married in a couple of days!
About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive collections like Kylie Cosmetics and Olaplex. Customers can shop for cosmetics, fragrance, body, skin, and hair care products, as well as visit the in-store salon for a range of services. The store's Conscious Beauty initiative provides choices in vegan, clean ingredient, cruelty-free, and sustainable products.
Shoppers consistently report positive experiences at Ulta Beauty. Employees are described as knowledgeable, helpful, and polite, providing excellent customer service. One customer praised a sales associate named Norman for immediately recommending a product that cleared their skin, while another customer appreciated a "lovely blonde lady in a lab coat" who was also very educated and provided a gift bag. Additionally, a customer with a toddler was delighted when a store employee with "salt and pepper hair and glasses" offered the child a gift, making their day. Another customer had a great experience with an employee named Ben, who was patient in helping them find the perfect fragrance gift and providing skincare recommendations for the customer's sister.
Reviews
Randomly ended up at Ulta door dashing last night, obviously I had no idea what the hell I was looking for and the ladies are very, very friendly and extremely helpful and I really Appreciated their help!
This is solely for Rhonda working the front area.
There was a LONG line of customers to check out and I had a few returns from online ordering. She apologized as the returns were not standard and took a bit of time.
She called three times on the radio for some additional help up front, and no one came until she walked through the store to find other employees.
I was shocked to see her move with such grace and style, remaining patient and informing customers that they would all be helped. It felt like every one of us mattered to her.
This would have sent me over the edge, but it was such a delight to watch her handle herself and guests with such ease. I will definitely… read full review
Photos

Hours
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- bike parking
Location
21601 Village Lakes Shopping Center Drive, Bend, OR 34639
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