About Sage Springs Club and Spa
Reviews for Sage Springs Club and Spa
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by appointment only accepts credit cards private lot parking bike parking
Sage Springs Club and Spa offers a range of services, with reviews highlighting both positive experiences and areas for improvement. The deep tissue massage has been praised for the therapist's exceptional skill and perfect pressure. However, issues with communication and service consistency have been noted. For instance, a booked three-service package did not match the actual services received, causing confusion and frustration. The check-in process was described as chaotic, with issues related to robes, lockers, and facility introduction. The spa's pricing has also been criticized as high, especially considering the duration of the massage services. The facility itself is reported to be slightly dated and in need of some touch-ups. The weight lifting facility, as reviewed separately, has a limited number of machines and dim lighting, which may affect the workout experience. Despite these challenges, the deep tissue massage and manicure services have received positive feedback. It is recommended that Sage Springs Club and Spa improve their communication, pricing, and facility maintenance to enhance the overall customer experience.
I booked an 80 minute deep tissue couples massage for me and my wife for her birthday this year. The facility was excellent with hot tubs and steam rooms in each men’s/women’s locker areas and has a great ‘relaxation room’ before you enter your massage.
With that said, the masseuse my wife received provided a non-relaxing and ‘rushed’ massage which was anything but deep tissue. She actually had to look over at me during the massage to see if I was getting a similar treatment. Her masseuse would continuously scratch my wife’s head, and just kind of rub very quickly and at a surface level. My massage was adequate, but made me feel guilty that my wife...read full review
It may work as a resort gym, but for their "club members" it's a racket. Very expensive to just have to fight with conference attendees or resort visitors for access to any of the gym machines. Locker room means having to deal with some 15 year old kid leaving his underwear on the floor. Locker room and gym was frequently understocked and steam room down for maintenance for unknown periods of time. Managers are completely amateur hour...took forever to enroll our membership (months) and then deceived us about some of the sign up benefits.
My birthday spa day at Sage Springs Spa gifted by my husband had its ups and downs. While the deep tissue massage with Sarah was truly exceptional, showcasing her incredible skill and perfect pressure, other aspects fell short. Communication proved inconsistent and confusing. The three-service package booked by my husband wasn't reflected upon arrival, leading to price discrepancies and frustration. Additionally, I only discovered the steam room and soaking tub upon leaving, highlighting a lack of initial introduction to the facilities. The chaotic check-in process, compounded by the robe and locker issue, made me feel rushed and late for my first appointment. Sadly, the facial itself was underwhelming, lacking thorough exfoliation and offering a light "décolleté massage" which was more of a lotion application to my neck and arms instead of the advertised treatment. Product application skipped specific areas, leaving me questioning the service's value. Despite these shortcomings, the amazing massage and pretty manicure saved the day. While I appreciate the thoughtful gift and enjoyed some parts, the service and communication inconsistencies prevent me from fully recommending Sage Springs. However, if you're specifically seeking a deep tissue massage, Sarah is undoubtedly a master!