About Mountain View Heating, Inc.
Mountain View Heating, Inc. is a full-service HVAC company serving Bend, OR, and surrounding areas since 1979. They are known for hard work, attention to detail, and outstanding customer service. The company focuses on prompt, professional service with highly trained, NATE certified Comfort Advisors, Service and Installation Technicians. They offer solutions for indoor air quality, ductwork, and emergency service. Customers report technicians are polite, professional, courteous, and efficient, keeping them informed and knowledgeable. They explain their work and show equipment condition. The company provides maintenance services, with systems still working well after 14 years. Recently, customers praised outstanding service. Alec thoroughly explained issues, ensuring understanding. Del provided excellent, on-time service for furnace and air conditioner, highlighting the benefits of their comfort service plan. Alec and Hunter arrived on time for thorough maintenance, being knowledgeable, professional, and helpful. Alejandro provided excellent service repairing AC, and reception also provided good customer service. Alec was very professional and thorough, with a cheerful and respectful attitude, offering speedy response. Clients expressed high satisfaction and will continue using Mountain View Heating.
Del was polite and friendly and even took time to play ball with my dog. He explained what he was going to do and let me know that my AC was in excellent condition.
Ease of scheduling, professionalism, ability to diagnose and alleviate problems. In the past, their customer service has gone above and beyond to help alleviate a serious issue with minimal cost to me.
I really appreciated the outstanding service I received. Jacob took the time to thoroughly explain all the issues I was facing, making sure I understood everything. Thank you so much, Jacob! Your help made a real difference!