About Diversified Heating & Cooling, Inc.
Diversified Heating & Cooling, Inc. is a family-owned business serving Central Oregon. They specialize in heating and cooling systems, offering top-rated equipment and highly trained technicians. The company takes pride in its 100% record with the Oregon Builder Board and the fact that 80% of its business comes from referrals. Technicians are factory trained by Trane and Mitsubishi, and the company encourages NATE certification. Diversified Heating & Cooling aims to provide the highest level of service, ensuring jobs are done correctly the first time. Customers praise the company's competitive pricing, clear estimates, and excellent customer service. They appreciate the technicians' professionalism, thorough explanations, and willingness to go the extra mile, leaving work areas clean and addressing all questions. Many customers highlight the convenience of scheduling appointments and the ease of communication with the team. Recent reviews show the company’s commitment to quality service. They did a fantastic job installing a new efficient heat pump and air purifying HVAC system, with customers expressing high satisfaction with the entire process. The heat pump and HVAC products are seen as a great upgrade to previous systems, making customers very pleased with their investment. Customers also commend the technicians for being thorough, knowledgeable, and taking the time to explain maintenance processes. One customer appreciated how quickly and efficiently a technician repaired their gas furnace, praising the professionalism and expertise of the staff. Overall, the company’s dedication to high-quality work and customer satisfaction remains a top priority.
Jess was so knowledgeable and helpful with suggested placement of the units. We were very impressed with her understanding of the process and how it would be best accomplished in our home. The entire crew was outstanding. They were all friendly and respectful. They were like busy bees quietly and professionally going about their job. They finished hours earlier than expected and cleaned up after themselves nicely. We could not be happier with the process from beginning to completion. This company really has their act together.
I started using Diversified Heating & Cooling in 2008/2009 when we bought our house in La Pine, OR. They had performed the original installation in the house we purchased and their name was on the sticker on the air handler unit. So naturally when I wanted to have the system checked and serviced I called them. Their tech arrived on time, was polite, efficient and knowledgeable. Since then they have performed all our maintenance and have bailed us out on one breakdown at the coldest time of the year.
So when I needed a heating system for my new shop I knew who to call. Donnie, one of their Sales engineers set an appointment, showed up early and we spec-ed out...read full review
No surprise that you have a 5 out of 5 rating. With techs like Zach it all makes sense. He answered all questions I had and explained everything to my understanding. Thank you for the outstanding service.