Crystal Lake Community Management is praised for its friendly, professional, and responsive service. Staff members, including Kellie and Elizabeth, respond promptly to emails and inquiries, often even on weekends. They handle requests efficiently and run meetings well, making the management process smooth for rental owners and residents alike. Customers appreciate their professionalism, helpfulness, and the easy-to-use online portal for managing requests, payments, and community updates. Overall, the company is recognized for caring about its clients and creating a positive community experience through attentive and prompt service.
I have had great experiences with the staff here. They answer the phone, they respond to emails in a timely fashion. And they follow through. Kathy, the bridges community manager is especially wonderful at her job and a big benefit to the community.
I have not been a fan of some HOAs I belonged to in the past. However, since I am aging and want the security of a Community, I moved into The Bridges. I was told by my realtor they are one of the better HOA’s. Since I moved in, I had one issue with neighbor, which was quickly resolved by July. In addition, I wanted to put pavers on a dirt strip beside my driveway and it was approved by the architectural committee in just a few days. Kathy who runs the rec center has been wonderful and gave me a tour and helped me set up my app so I could have access to the facilities. These facilities are way beyond what they are including in newer neighborhoods.
My neighbors are wonderful… read full review
I am a firm believer in treating people the way I like to be treated. That said, whenever I reach out to Crystal Lake community management, I do so with positive intent and respect. Everyone I have worked with there has been respectful back to me and very responsive. They have always worked with me to resolve landscaping issues in and around our development.
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384 SW Upper Terrace Dr Unit 201, Bend, OR 97702
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