About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store features a Conscious Beauty section with vegan, clean, cruelty-free, and sustainable options. The on-site Salon at Ulta Beauty provides a range of services, from haircuts and color to brow treatments and makeup application. Customers can book appointments online or walk in if stylists are available. While the store can feel crowded at times, it generally has a good selection and easy parking. The staff is praised for their education, honesty, and positive work environment. Customers have expressed their satisfaction with the salon services, particularly highlighting the expertise of stylists like Macie, who is known for making clients feel comfortable and happy while addressing their hair concerns. Olivia has also received compliments for her thoughtful approach and ability to deliver perfect haircuts. Many customers appreciate the hardworking staff at the checkout counter, noting their positive attitudes and dedication to customer service. The store manager, Gabby, is recognized for her talent in managing and organizing the store, taking time to listen to customers’ concerns and providing quick, fair resolutions that leave customers feeling valued. Prices are often cheaper compared to other beauty stores because of the wide variety of budget-friendly and luxury brands, and the Ulta loyalty program helps customers save on salon services and purchases. Customers also commend the staff for their professionalism and calmness during difficult situations. For example, when a customer was upset about her hair color, the stylist remained respectful and handled the situation with professionalism, turning what could have been chaos into a manageable day. Additionally, Macie is highly trusted for her curly haircuts, with clients saying every day is a good hair day after a visit. She is also appreciated for her kindness, making each appointment a pleasant experience.
I've gotten my hair cut by Priscila M. twice, and both times, it's turned out fabulous. She listened to my hair concerns and did such a fantastic job that my hair still feels *amazing*, even a month later. An added bonus is the fact that she's super easy to talk to, doesn't force conversation (two things can be true at the same time!), and is incredibly kind. You can tell that she cares about her job and her clients and that she is incredibly good at what she does. Many thanks, Priscila, for helping me on my hair journey!
I’ve always enjoyed this location because they always have decently stocked shelves, and I don’t have to worry about not finding something that I need. The staff is always very helpful and kind and not overly “salesy,” which makes the shopping experience a lot more enjoyable. They’re always moving through their lines as quickly as possible which I always appreciate!
Such a fun place to shop! I love coming here for makeup, nail products, and perfumes. They have a great variety of brands and everything is well organized. It’s always an enjoyable experience browsing and trying new beauty finds. It’s also my favorite place to shop for gifts and gift cards — there’s always something perfect to give.