if you care about your wellbeing, do not come here. I was having trouble breathing and my inhaler wasn't working, they gave me a "spacer" attachment, told me it was an infection and sent me on my way. later the same day I was panicking about my breathing and decided to try corvallis er. They were very helpful and considerate, gave me a breath treatment twice, a chest x-ray and a prescription. They were very helpful and thorough. The opposite of Albany, save your time and health dont go to albany Sam
Eve W.
Oct 2023
Always friendly staff, knowledgeable care, clean hospital and short wait. Constant turnover of doctors is a problem though.
declan d.
Aug 2023
This happened a couple years ago but I figured I'd say something don't bring your loved ones to this hospital they don't care about your well being my grandmother went to the Corvallis hospital because she was seeing things and delusional said Albany would be better suited for her so she went here when she arrived they saw she was a drinker and had MS wrote her off saying it was Alzheimer's turned out her intestines were failing they did surgery on her watched her for a while then sent her home a day after she got back the bugs on the walls were back so back we went my mom begged them to do labs and blood work as my grandfather had died of Covid complications a month prior and she was worried her mother was next they said they had turns out they hadn't my mother gets a call from the doctor saying they finally did labs and the stitching from the surgery had opened and she had gone septic a day or two later me and my 3 brothers were standing over my grandmother as she was in a coma we left and they pulled the plug if they had caught it sooner and not lied and done there jobs maybe she'd still be here
Deborah B.
May 2023
Excellent! In case this is as far as a reader gets. I was a patient at the surgical center at Albany General hospital for a full hip replacement. Dr. James Ryan was my surgeon, took me some time and research to find but well worth it! Five stars for him and everyone of his staff. From the receptionist that checked me into all the friendly competent nursing staff, as well as the PT & OT professionals, a huge thank you, all professional but also personable. Also a shout out to the supporting cast, those who took my meal orders and delivered as well as the gentlemen that cleaned my room. Thank you to all of them!
Cheryl J.
Feb 2023
My daughter went there in severe pain due to history of ovarian cysts that rupture causing internal bleeding and severe pain. She was having chest pain and felt like she would faint. After four hours of non care. She called me crying telling me no one had come to the room that she'd been waiting. She said she felt like she may pass out and asked if her sister should take her to a different hospital. She's had emergency surgeries in the past: I told her not to leave or panic and I'd call to talk to someone. I called and talked to a woman named Paige. I explained everything to her very calmly and expressed my understanding of how busy ERs can be. I told her I just wanted to give her my daughters history of health so she'd be aware it could be emergent. As I was explaining she cut me off and said ' I see they've ordered imaging' and I said oh great , I don't want her to leave but she needs some communication and Paige very Rudely said' were no a prison she can leave if she wants. I was shocked at the lack of empathy and total disregard of my concern and to even compare a hospital to a prison seemed completely out of line. I was very upset and let Paige know that her comment was rude and obviously I know the hospital isn't a prison. I then called my daughter and advised her to go to a different hospital. She went to Santiam hospital were she was diagnosed with two ruptured cysts and nutcracker syndrome. Both which she will need surgery. Terrible service and care at Albany Hospital. Never again! Our first and last experience there.
Dianne V. N.
Feb 2023
I have never had luck going to Albany General Hospital several years ago I went in twice by ambulance to the emergency room. I was having severe back pain, I could not get out of my chair the first time the second time I could not get out of bed because of the pain. Well, I don't know who the doctor was back then was a piece of garbage. He kept saying "there's no need take me pictures there's nothing wrong with you". Then said "here's a prescription for pain pills". I did not need a prescription for meds I had some already. As it turned out I had an infection in my spine and I tell you it was the worst kind of pain that I've ever experienced.Last Thursday which was February 2, I went in to get some blood work done prior to my surgery on Friday at Corvallis hospital. I was walking down the aisle to go to where I need to be, there was a woman standing in the middle of the aisle talking to another person with her two kids with her she had a boy approximately age 7 he had his mask underneath his chin coughing his lungs out. He also didn't even bother to cover his mouth when he coughed. The woman did nothing didn't even look at her child well I mentioned it to the girls doing my blood and then the woman walked in with the two children walking in to the lab area still coughing and still a mask under his chin and I pointed it out to the girls but it seemed nothing was going to. I had my surgery the next morning and I have been sick since Saturday, fever and all. I'm sure nothing can be done but maybe people can be more attentive. Dianne Nelson
Jacqueline T.
Nov 2022
I took my daughter to the er at Samaritan hospital in Albany yesterday. She went to urgent care first but they told her to go to the er. the dr from urgent care called over to the er and told them her condition so she would be seen sooner. She had recently had surgery and was bleeding possibly hemorrhaging. We arrived there at 5:30 in the afternoon. We finally left at 12:30 am without being seen. My daughter had soaked thru 4 super pads while we were waiting. The staff was horrible and couldn't have cared less. When we left my daughter said to the receptionist " I'm just going to go home and bleed to death". The receptionist said and I quote "SOUNDS GOOD". My husband tried to call when we got home but they hung up on him 3 times. he wasn't yelling at them only asked to speak to a supervisor.
Janna J.
Oct 2022
I really wouldn't even give them one star. the customer service sucks-the wait has been two hours of no one coming out or going in. what a joke.
Raelii M.
Aug 2022
Went to ER because I was told by another doctor at Urgent care I had a stroke. Waited in ER for 4 hours, and left. Next day I went earlier and still waited in ER for 4 hours. Finally was called back and told I had a stroke. They did MRI and it showed I didn't have a stroke . They did blood tests everything came back fine. Sadly they never listened to me. I kept telling them I was bit by a tick but they didn't listen. They did not screen the blood for Lyme disease. I was there for 8 hours and they sent me home with no medications. The staff was great, personable, and friendly but they just didn't listen to me. So I give a 3 star rating. this means I have to find help elsewhere.
Heaven H.
Jul 2022
One star as I can't do 0. Took my wife in for a popped out and dislocated knee injury. Been here an hour hoping they would do a xray soon. Went to check after an hor6 and the triage guy hasn't even checked her in yet. There was a good 30 min with no people coming in in which he had time to check her in. This is why the wait is always so long. We were literally 1 of 2 people in the waiting room when we got here and now there are about 10 folks. Come on. Either Learn how to multitask or find another job.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Miley P.
if you care about your wellbeing, do not come here. I was having trouble breathing and my inhaler wasn't working, they gave me a "spacer" attachment, told me it was an infection and sent me on my way. later the same day I was panicking about my breathing and decided to try corvallis er. They were very helpful and considerate, gave me a breath treatment twice, a chest x-ray and a prescription. They were very helpful and thorough. The opposite of Albany, save your time and health dont go to albany Sam
Eve W.
Always friendly staff, knowledgeable care, clean hospital and short wait. Constant turnover of doctors is a problem though.
declan d.
This happened a couple years ago but I figured I'd say something don't bring your loved ones to this hospital they don't care about your well being my grandmother went to the Corvallis hospital because she was seeing things and delusional said Albany would be better suited for her so she went here when she arrived they saw she was a drinker and had MS wrote her off saying it was Alzheimer's turned out her intestines were failing they did surgery on her watched her for a while then sent her home a day after she got back the bugs on the walls were back so back we went my mom begged them to do labs and blood work as my grandfather had died of Covid complications a month prior and she was worried her mother was next they said they had turns out they hadn't my mother gets a call from the doctor saying they finally did labs and the stitching from the surgery had opened and she had gone septic a day or two later me and my 3 brothers were standing over my grandmother as she was in a coma we left and they pulled the plug if they had caught it sooner and not lied and done there jobs maybe she'd still be here
Deborah B.
Excellent! In case this is as far as a reader gets. I was a patient at the surgical center at Albany General hospital for a full hip replacement. Dr. James Ryan was my surgeon, took me some time and research to find but well worth it! Five stars for him and everyone of his staff. From the receptionist that checked me into all the friendly competent nursing staff, as well as the PT & OT professionals, a huge thank you, all professional but also personable. Also a shout out to the supporting cast, those who took my meal orders and delivered as well as the gentlemen that cleaned my room. Thank you to all of them!
Cheryl J.
My daughter went there in severe pain due to history of ovarian cysts that rupture causing internal bleeding and severe pain. She was having chest pain and felt like she would faint. After four hours of non care. She called me crying telling me no one had come to the room that she'd been waiting. She said she felt like she may pass out and asked if her sister should take her to a different hospital. She's had emergency surgeries in the past: I told her not to leave or panic and I'd call to talk to someone. I called and talked to a woman named Paige. I explained everything to her very calmly and expressed my understanding of how busy ERs can be. I told her I just wanted to give her my daughters history of health so she'd be aware it could be emergent. As I was explaining she cut me off and said ' I see they've ordered imaging' and I said oh great , I don't want her to leave but she needs some communication and Paige very Rudely said' were no a prison she can leave if she wants. I was shocked at the lack of empathy and total disregard of my concern and to even compare a hospital to a prison seemed completely out of line. I was very upset and let Paige know that her comment was rude and obviously I know the hospital isn't a prison. I then called my daughter and advised her to go to a different hospital. She went to Santiam hospital were she was diagnosed with two ruptured cysts and nutcracker syndrome. Both which she will need surgery. Terrible service and care at Albany Hospital. Never again! Our first and last experience there.
Dianne V. N.
I have never had luck going to Albany General Hospital several years ago I went in twice by ambulance to the emergency room. I was having severe back pain, I could not get out of my chair the first time the second time I could not get out of bed because of the pain. Well, I don't know who the doctor was back then was a piece of garbage. He kept saying "there's no need take me pictures there's nothing wrong with you". Then said "here's a prescription for pain pills". I did not need a prescription for meds I had some already. As it turned out I had an infection in my spine and I tell you it was the worst kind of pain that I've ever experienced.Last Thursday which was February 2, I went in to get some blood work done prior to my surgery on Friday at Corvallis hospital. I was walking down the aisle to go to where I need to be, there was a woman standing in the middle of the aisle talking to another person with her two kids with her she had a boy approximately age 7 he had his mask underneath his chin coughing his lungs out. He also didn't even bother to cover his mouth when he coughed. The woman did nothing didn't even look at her child well I mentioned it to the girls doing my blood and then the woman walked in with the two children walking in to the lab area still coughing and still a mask under his chin and I pointed it out to the girls but it seemed nothing was going to. I had my surgery the next morning and I have been sick since Saturday, fever and all. I'm sure nothing can be done but maybe people can be more attentive. Dianne Nelson
Jacqueline T.
I took my daughter to the er at Samaritan hospital in Albany yesterday. She went to urgent care first but they told her to go to the er. the dr from urgent care called over to the er and told them her condition so she would be seen sooner. She had recently had surgery and was bleeding possibly hemorrhaging. We arrived there at 5:30 in the afternoon. We finally left at 12:30 am without being seen. My daughter had soaked thru 4 super pads while we were waiting. The staff was horrible and couldn't have cared less. When we left my daughter said to the receptionist " I'm just going to go home and bleed to death". The receptionist said and I quote "SOUNDS GOOD". My husband tried to call when we got home but they hung up on him 3 times. he wasn't yelling at them only asked to speak to a supervisor.
Janna J.
I really wouldn't even give them one star. the customer service sucks-the wait has been two hours of no one coming out or going in. what a joke.
Raelii M.
Went to ER because I was told by another doctor at Urgent care I had a stroke. Waited in ER for 4 hours, and left. Next day I went earlier and still waited in ER for 4 hours. Finally was called back and told I had a stroke. They did MRI and it showed I didn't have a stroke . They did blood tests everything came back fine. Sadly they never listened to me. I kept telling them I was bit by a tick but they didn't listen. They did not screen the blood for Lyme disease. I was there for 8 hours and they sent me home with no medications. The staff was great, personable, and friendly but they just didn't listen to me. So I give a 3 star rating. this means I have to find help elsewhere.
Heaven H.
One star as I can't do 0. Took my wife in for a popped out and dislocated knee injury. Been here an hour hoping they would do a xray soon. Went to check after an hor6 and the triage guy hasn't even checked her in yet. There was a good 30 min with no people coming in in which he had time to check her in. This is why the wait is always so long. We were literally 1 of 2 people in the waiting room when we got here and now there are about 10 folks. Come on. Either Learn how to multitask or find another job.