A Village Fireplace Shop provides exceptional service from sales to installation and warranty support. The friendly, informative, and professional staff, including knowledgeable technicians, ensure a positive experience. They take pride in their quality work, making them a pleasure to deal with, and are even pet-friendly. The shop has come to the rescue for customers, offering fast and efficient service at any time, day or night. Customers appreciate the knowledgeable and caring service staff, who provide thorough information and support throughout the inquiry process, without any pressure. The technicians who install the products are professional and do an amazing job. Highly recommended for their excellent service.
These people are the best and friendliest. They will help you out if it’s a simple fix that you can do. No pressure to have someone one come out and look. They saved me a lot of money. It was just before Xmas. I cannot thank them enough for their honesty and just helping out. I definitely will go back for their assistance anytime 👍 10/10
A Village Fireplace Shop has come to the rescue for us once again! Fast efficient service any time day or night! Appreciate the knowledgeable and caring service staff!
I’ve been researching gas logs for the past few years. I initially reached out to a Village Fireplace Shop and they were excellent to answer any questions, provided me with all the information I needed to make my choice. I wanted to “shop around” and had an estimate completed by another company as well. The other company belittled my choice and tried to talk me out of what I had wanted and thoroughly researched. Then they provided a quote and demanded an answer immediately. I questioned my decision and it took me 2 years to follow through with what i originally wanted. I decided to go with a Village Fireplace Shop because they were supportive throughout my inquiry process and never made me feel pressured or questioned what it was I wanted. I was given a thorough estimate with several options (and Amanda was so amazing - we loved her!) we have had our logs for nearly a month and they have entirely met if not exceeded our expectations. The technicians who installed them were professional and did an amazing job. Thank you to everyone we have dealt with at A Village Fireplace Shop. I will recommend you every single time!
623 Broadway Street, Wyoming, ON N0N 1T0
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