About Best Buy
Best Buy is a well-known electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre systems, and video games. Customers appreciate the convenience of reserving products online for in-store pickup or shopping online with free shipping on orders over $35. The store provides a Low Price Guarantee and features knowledgeable staff, such as Geek Squad Agents, who assist with technology issues, repairs, and device protection. Many customers have shared positive experiences with helpful employees. One customer praised a Geek Squad Agent for quickly resolving a computer issue, while another highlighted a friendly staff member who made finding a new sound-bar easy and enjoyable. Customers have also praised the store's staff, such as Mehak, who helped a customer choose the right TV, and Matteo, who resolved a customer's concerns about a laptop. Additionally, a customer was assisted by Shravan and Cordell in finding a solution to use Bluetooth for their Google mini with a Chromecast. Overall, Best Buy is recognized for its product selection and helpful services, though customers are encouraged to do their own research.
So disappointed in the service. I found what I wanted online, came in person and asked if they could help me find it. The lady said give us a minute, kept waiting no one came. Then I eventually chose to leave. As im leaving one girl just said oh sorry, with no real want to actually help. They have like 30 workers walking around but none who can help it seems.
I would like to give a shout out to CLAY at the Geek Squad counter. He didn't have to, but he went out of his way to take a look at my printer today and it now works!!! Thanks a bunch CLAY
I had to go to Best Buy to try to decide which smart tv I wanted to purchase.I was overwhelmed from the large selection they carried.The prices were very competitive compared to ordering online from the competition.I liked the ideal that they had the tv in stock and I can bring it home today.I also looked at some drones too.The salesman was very helpful explaining the features of each tv.