About Best Buy
Best Buy is a well-known electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre systems, and video games. Customers appreciate the convenience of reserving products online for in-store pickup or shopping online with free shipping on orders over $35. The store provides a Low Price Guarantee and features knowledgeable staff, such as Geek Squad Agents, who assist with technology issues, repairs, and device protection. Many customers have shared positive experiences with helpful employees. One customer praised a Geek Squad Agent for quickly resolving a computer issue, while another highlighted a friendly staff member who made finding a new sound-bar easy and enjoyable. Customers have also praised the store's staff, such as Mehak, who helped a customer choose the right TV, and Matteo, who resolved a customer's concerns about a laptop. Additionally, a customer was assisted by Shravan and Cordell in finding a solution to use Bluetooth for their Google mini with a Chromecast. Overall, Best Buy is recognized for its product selection and helpful services, though customers are encouraged to do their own research.
I was served by Mehak... she is really helpful and knowledgeable. I went there to buy a TV and was not sure about which one to buy. She helped us by knowing what exactly we need. I learnt something new from her regarding buying a tv that.
Keep up good work Mehak... you are doing really well.
I went in there with a problem and walked out optimistic!
I needed some help figuring out how to get sound out of my monitor while using my new chromecast. Shravan was available and I walked him through my options. When he was stumped, he led me to Cordell who came to the rescue with a solution to use Bluetooth for my Google mini to the chrome cast. I’m not a huge tv watcher but happy to have found this solution without paying extra for additional add ons or a new tv! Thanks team!!
I was shopping for a dishwasher for a rental unit. I found one at Best Buy and wanted to mark the purchase. It was a good deal, a Kitchenaid dishwasher for $449. I told the associate I’ll buy it and take it now. He proceeded to tell me that they do not hold the products in store. I wanted it today, but it was a good deal and I wanted it. I asked him how long and he said 3 business days. I told him I still wanted it and I’ll pay for it now. I proceeded to the front to pay for it and he said the soonest I could get it was 7 days from today. Again, I wanted to install it today and settled for 3 days, now it was 7 days. I agreed and he told me that had to have...read full review