Reviews for IRIS Optometrists and Opticians - Welland
Write a reviewFrom IRIS Optometrists and Opticians - Welland
Hours
Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 8PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.9/5 Facebook: 4/5IRIS Optometrists and Opticians - Welland
21 Seaway Dr Unit 4, Welland
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Went to IRIS in Welland to choose new prescription glasses since it was 5 years since I had needed to do that. Tanya, the Optician who dealt with me, was very professional in her assistance to me in selecting frames for both my regular glasses and sunglasses. She also remembered dealing with my wife when she visited last year to select new glasses and sunglasses. Staff are pleasant and professional in their approach to their work. Drs. Nannini and Roth, who I have dealt with over the past 6 years are great to deal with. I would continue to recommend IRIS Welland to potential customers.
So we bought 3 pairs of glasses for our family and had frame issues with all 3 in under 2 years....but the reason I'm giving IRIS 5 stars is because they stood behind their product and immediately corrected/replaced the frames. My pair were discontinued so meant new lenses also. Our sales associate Ashley (AJ) took it above and beyond, approached the owners and even my lenses were covered.It's so refreshing now a days that a company stands behind their products. Great job Ashley!!!
I stopped into Iris because I had broken the arm off my glasses. I was taken care of so well and felt that they really went the extra mile to try to help me. Thank you so much Iris.. I really appreciate it?