Total Auto Service is a trusted family-owned and operated automotive repair shop in Waterloo, Ontario, serving the Kitchener-Waterloo region for over 25 years. This full-service repair shop provides smooth and hassle-free experiences for customers, from appointment setup to vehicle pickup. Customers praise their honesty and trustworthiness, noting that they don't overcharge and always look out for their best interest. The staff are described as very friendly, respectful, and professional, making customers feel welcome and understood, even in difficult situations. With their expertise and solutions-oriented approach, Total Auto Service has become a go-to service center for many families in the area. They highly recommend their service for all vehicle repair and accessory needs.
Fantastic team and stellar service! The staff are so friendly and kind. The front desk girl set the tone the moment I walked in with her wonderful demeanour! The repair work was highly efficient and done to a great standard. Very happy with the results!
Rear lamp malfunction warning light on BMW was on and I went in to ask if they could fix it - at some time - and voila car went in and came out with a new bulb installed!! Amazing. Appreciated it.
Great people and reliable service. They went out of their way to accommodate my needs. I wouldn’t hesitate to recommend Total Auto Service to anyone! Also, the employee of the month should be crowned employee of the year. 😉
90 Baffin Place, Waterloo, ON N2T 2K9
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