About Broil King Barbecues
Reviews for Broil King Barbecues
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Monday: 8:30AM - 4:45PM
Tuesday: 8:30AM - 4:45PM
Wednesday: 8:30AM - 4:45PM
Thursday: 8:30AM - 4:45PM
Friday: 8:30AM - 4:45PM
Saturday: ClosedSunday: Closed
Broil King Barbecues: Grilling Excellence and Exceptional Customer Service Broil King is a brand that delivers a superior grilling experience, catering to the unique tastes and outdoor lifestyles of its customers. With a passion for design and innovation, the company has created a high-performance, durable grill system that focuses on one key element: flavor. The legendary Broil King cooking system empowers users to grill anything, from searing steaks to slow-smoking for rich flavors, providing unmatched performance and versatility. Customers praise the brand's commitment to quality, with many reporting long-lasting use and a 15-year warranty that demonstrates Broil King's confidence in their products. What sets Broil King apart is their exceptional customer service. Customers who have encountered issues with their grills have been impressed by the company's responsiveness and the efforts of dedicated employees like Sabrina and Anastashia, who have gone above and beyond to resolve problems and ensure customer satisfaction. Their inclusive and caring approach has earned them loyal customers who continue to return and recommend the brand. Overall, Broil King Barbecues is a trusted name that delivers both high-quality grilling experiences and exceptional customer support, making it a top choice for those seeking the perfect outdoor cooking solution.
I bought this new amazing BBQ and ran into BBQ Naz at the Clarington Home Hardware Store. Naz helped me pick out just a few accessories. He was so knowledgeable and really helped me out with his expertise. So great to buy from a Canadian Company. I am looking forward to some great BBQ’s for many year’s.
Great products are only Great... when there's Great People standing behind them! Buying a grille from Broil King is a great decision, I've bought 2 in 25 years, but having someone in that company like Sabrina Nandu makes you feel like your purchase was the best investment you've made in years!
I had purchased a high end Baron. After 7 years of steaks and chicken, there was a rust issue in the cook box. I first called and spoke with customer support who informed me that these grills have a 15 year warranty!! WOW! I thought that was great! but unfortunately the first people i spoke with couldn't figure out how to help me. I was a little frustrated. When i asked to...read full review
Initially, I addressed my problem via the Internet (e-mail). It's true that requests, procedures and exchanges via Internet are not efficient.
However, I sent a letter to the head office to express my problem, which was resolved and the result exceeded my expectations.
I would like to thank Sabrina and Nastasija