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We just had all our windows done, as well as patio and entrance door.There was a miscommunication for the basement window and Waymar ended up installing a much smaller size than I wanted.After some back and forth and agreeing with my assessment, they made it right, and replaced it with the proper sized window.Everyone I worked with was very communicative, professional, and friendly. I wouldn't hesitate to recommend them or to do other renovation projects in our house in the future.