North Woodbridge Veterinary Hospital

Have been with them for a few years now and have always had a positive experience. Everyone, from the receptionists, vet techs, to the doctors, is kind. My pet had a scare that was not an emergency but they still accommodated my same-day appointment despite a fully booked schedule. It makes all the difference when you can rely on your clinic to take your anxieties and concerns about your pet's health seriously.

Dr Stephanie was very thorough with her examination and explained everything along the way.

I have always had a wonderful experience with everyone here at North Woodbridge Veterinary Hospital. Everyone is always so friendly and welcoming, and they truly love and care for your pets as if they were their own. They are always very accommodating if something comes up and you need a same day visit.

I’ve been bringing my dog here for the past couple of years, and I couldn’t be happier with the care we’ve received.

We took our 13-year-old dog, Jesse here after noticing he was keeping his eye closed. The vet told us it was only a scratch and sent us home with drops. She completely failed to recognize that it was actually a serious infection. Six days later, when his eye had gotten worse, we returned, and only then was a different medication prescribed. We were told that if it didn’t work, we should just go to the emergency clinic. None of their treatments worked, and because of this misdiagnosis and delay, the infection spread. In the end, we were forced to put our beloved dog down. On top of this devastating loss, they charged us nearly $1,000 for medications and visits that did nothing. Their mistake cost us our dog’s life.

I had an appointment for my puppy on August 8th at 4:30 PM. Due to a cancelled flight the day before, I landed in Toronto that afternoon, picked up my dog, and headed straight to the clinic. I called on the way to explain I would be 14 minutes late, which was completely beyond my control.

They told me they could see my dog if I arrived by 4:44 PM, but not at 4:45 PM. When I calmly asked why one minute made such a difference, I was told “it’s the clinic’s policy” and that I “wasn’t understanding.”
I was first told missing the vaccine would mean restarting the whole schedule, then later told it was fine to do it after August 11. When I asked for clarification, they confirmed vacine can wait so I asked for appointment for Tuesday - Aug 12. I was put on hold for 10 minutes. I called back from another number and was then told they would no longer accept my dog as a patient, late on a Friday afternoon, leaving me scrambling to find another vet with no clear answer on whether missing the vaccine was a problem.

At NO point was I rude or disrespectful, I simply asked questions about their protocol and the vaccine timeline. Refusing care to a young puppy in this situation, especially with inconsistent medical information, is not what I would expect from a professional veterinary clinic.

What makes this even more disappointing is that I have been a client of this clinic , with my mother’s dog, and I had also taken a cat there in the past (where a mistake in a spay quote made me go elsewhere for that procedure). Despite that past error, I still chose this clinic for my Portuguese Water Dog puppy, partly because the veterinarian owns two dogs of this breed and I was genuinely happy to continue with them. I have even recommended this clinic to two close friends, who are now patients there.

I am deeply saddened and shocked by how this was handled. This was not just about missing one appointment, it was about trust, professionalism, and patient care.

Best Doctors for your furry friends . I trust no one but them for my both puppies. They are honest and love dogs and will never advise anything not needed

I had been searching for a new veterinary hospital for my dog after receiving less-than-ideal service at our previous clinic. I decided to give this hospital a try based on the fantastic reviews, and I’m so glad I did. After bringing my dog in for his shots, I can confidently say we’ll be coming back.

Dr. Yulien Sun did a wonderful job helping my nervous husky feel at ease during the appointment. She was informative, kind, and professional, providing helpful insights about my dog’s health without being pushy about products or additional services—which I truly appreciated.

I highly recommend this veterinary hospital to anyone looking for a caring and trustworthy place to bring their pup!

Finally! After going through 3 vets since we moved to King City, finally found a great one. They're thorough, professional, courteous and don't gouge for unecessary or discretionary things. A breath of fresh air. Highly, highly, highly recommend.

Great first time visit, the vet was very informative and professional. Reasonably priced visit.