Briana was a delight to work with! Fast, efficient, and just the right amount of personality where it wasn’t like dealing with some big corporate robot. I was talking with a genuine human who wanted to help! Thank you for all of your help.
April 2025
Very friendly staff in person and over the phone, and lots of good conversations, felt like I was treated well and given overall best service 110 recommend.
I mentioned that I may have come across as rude on the phone one time during a phone call because of medical reasons and they were totally understanding of why I might have sounded the way that I did and told me it was no worries as long as I don’t swear at them lol.
Again I can’t stress this enough Very good people and very nice friendly people to deal with, definitely will help you and understand you as much as they can!
March 2025
I had a wonderful experience at this Fairestone location, thanks to the exceptional customer service from Jacqueline and Brianna. From the moment I walked in, they were warm, welcoming, and genuinely helpful. Jacqueline, in particular, went above and beyond to ensure I had everything I needed, answering my questions with patience and kindness.
Both Jacqueline and Brianna made my visit enjoyable with their friendly demeanor and excellent service. Their attentiveness and professionalism truly stood out, and I left feeling valued as a customer after my interaction with an agent through the customer service line wasn’t that great. It’s rare to come... read full review
Briana was a delight to work with! Fast, efficient, and just the right amount of personality where it wasn’t like dealing with some big corporate robot. I was talking with a genuine human who wanted to help! Thank you for all of your help.
Very friendly staff in person and over the phone, and lots of good conversations, felt like I was treated well and given overall best service 110 recommend.
I mentioned that I may have come across as rude on the phone one time during a phone call because of medical reasons and they were totally understanding of why I might have sounded the way that I did and told me it was no worries as long as I don’t swear at them lol.
Again I can’t stress this enough Very good people and very nice friendly people to deal with, definitely will help you and understand you as much as they can!
I had a wonderful experience at this Fairestone location, thanks to the exceptional customer service from Jacqueline and Brianna. From the moment I walked in, they were warm, welcoming, and genuinely helpful. Jacqueline, in particular, went above and beyond to ensure I had everything I needed, answering my questions with patience and kindness.
Both Jacqueline and Brianna made my visit enjoyable with their friendly demeanor and excellent service. Their attentiveness and professionalism truly stood out, and I left feeling valued as a customer after my interaction with an agent through the customer service line wasn’t that great. It’s rare to come... read full review