Riverside Cemetery & Cremation Centre is a well-established business that has been serving the community for decades. The reviews suggest a generally positive experience, with many customers praising the attentive and compassionate service provided by staff members like David Wolf and Elisabeth. They are often described as knowledgeable, kind, and helpful, guiding families through difficult processes such as adding information to gravestones, organizing granite plates, or handling billing records with care and professionalism.
The business is appreciated for its efficiency, with one customer noting that they were able to complete arrangements within an hour of calling. Customers also mention that staff members, especially David Wolf, go above and beyond to make tasks easier and more comfortable, providing gentle kindness and genuine help during challenging times.
While most reviews highlight excellent service, one customer previously expressed concerns about noise and disruption during a service, caused by the crematorium and loud phone conversations. The business has addressed these issues, with management reaching out and taking concerns seriously to improve the environment during services.
Overall, Riverside Cemetery & Cremation Centre appears to be a reputable business committed to providing compassionate, efficient service to those in need, with ongoing efforts to ensure a peaceful and respectful atmosphere.
David Wolf [Family Sales Counsellor and Licensed Funeral Director] went above and beyond to help me choose a headstone design for both my father and mother. He gave me many options and all the time in the world to make a decision. It was a tough thing to do, as it is for anyone burying their parents. He helped me with sympathy and compassion and patience. Thank you, David. They rest in peace better now because of you.
I would like to take the opportunity to call out Elisabeth Mensher of your team who recently assisted on what is an emotional time with the arrangement for my grandmother burial. Elisabeth provided both compassion and offered recommendations that worked to accomplish our goal. Thank you again
I needed to add some information to a gravestone and it involved looking into old billing records. David Wolf helped me through the process. He was very knowledgeable and kept me informed every step of the way. I have no hesitation in recommending David as a family councillor.
1567 Royal York Road, Toronto, ON M9P 3C4
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