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First Canadian Place, 100 King St W Suite 5600, Toronto
Directions Call Website Suggest an Edit
First Canadian Place, 100 King St W Suite 5600, Toronto
Directions Call Website Suggest an Edit
Beware of Hidden Fees and Deceptive Practices!
I signed up for this service based on an advertised monthly fee, but was immediately hit with surprise charges that were never disclosed upfront. What was supposed to be a simple subscription quickly turned into a total nightmare with unexpected fees for activation, storage, and “next month’s service,” among others.
When I tried to cancel within two days, I was told I couldn’t do so for at least two months, completely unreasonable. After consulting a lawyer, I learned this company is likely violating several consumer protection laws.
Do yourself a favor and... read full review
Horrible experience from the get-go. They entice you for a 1 year contract you cannot break even if their service is deplorable. To begin with, I had to spend hours to try to make the first payment as their security settings and 2 factor verification on neither the desk top web site nor on their app worked. I had to wait for about 2 weeks for the local site staff to claim that they had it fixed. It still didn't work and I finally have them accept a credit card payment instead. Following this, they never provided me with weekly mail forwarding although they charged me for it. After requesting them to cancel this service they continued to overcharge me for this which... read full review
I rented an office and the on-board was extremely frustrating. Due to my company being an international company and it had to wire money every month, there were a lot of issues. Also I still haven't got my three months retainer after moving out of Regus in March. It has been 5 or 6 months. Before they would pick up the calls or answer my emails. Recently they started ghosting me. I don't know how I can get the retainer back. You gave me a case number but that is it. It has been another 2 months, the issue is still not solved.