About Guan's Auto Service
Guan's Auto Service is a reliable and efficient car repair shop. The mechanics and owner are knowledgeable and experienced, able to quickly diagnose and fix issues such as brake problems, burned fuses, and transmission oil changes. Customers appreciate the excellent quotes and prompt service, with vehicles often ready within a day or two. Additionally, the team provides helpful advice on other potential issues to address in the future. Customers praise the owner, Derek, for his trustworthiness, competence, and affordability. He is described as a "gem" who is willing to go the extra mile to ensure customer satisfaction, even working late into the night to complete repairs. Customers also appreciate Derek's honest and straightforward approach, with some noting that he has actively told them to save their money when a simple fix was all that was needed. Overall, Guan's Auto Service is a highly regarded auto repair shop that provides excellent service and value to its customers.
I don’t share the same experience at all with some of these negative reviews. I met a team of knowledgeable hard workers who are all family people with good values. They were fair, polite and helpful and I have every intention of going back. My car was making strange noises and everywhere else was giving me the runaround. I took it to Guan’s and they talked me through everything, quoted me and even said I could go elsewhere if I wanted. They had everything fixed within the day and I haven’t had any issues since (about a year ago). I think a lot of people are looking for cheap mechanics and think that good, fast and cheap is what every place should provide, but that’s...read full review
Work is really well done but the time for labour exceeds norms. A 1hr job should not be billed as 4hr because the mechanics are figuring out for the first time how to install something.
Still recommend.
Derek at Guan’s is one of the finest mechanics I’ve ever met and worked with in the GTA. He and his team have been prompt, courteous, and honest to have service done with over the years, and they will not let you down.
I will continue to go here and recommend Derek and his team to only the closest of my friends—the best work, done by the best people.
Cheers.