Empower Home Comfort

Empower Home Comfort is a reliable one-stop-shop for high-quality design and installation services. The team is known for outstanding customer service, working efficiently and professionally to exceed expectations. Customers have praised the attentive and knowledgeable staff, who provide timely service, even on short notice. While some products may have challenges, Empower is committed to optimizing settings for comfort. Regular maintenance services are also highly rated, with polite and professional technicians who offer helpful recommendations without pressure. The company is well-named, as their team provides the comfort of dealing with experienced professionals. Recently, the sales experience has received mixed reviews. While one customer initially praised Sal, the salesperson, for being responsive and informative, they later expressed disappointment with his lack of accountability regarding installation issues. However, the installation crew, led by Patrick, was commended for their professionalism and diligence. They resolved problems with the installation promptly and effectively, restoring customer confidence in Empower. Technicians like Malek Slimi have also been recognized for their resourcefulness and helpfulness, ensuring a smooth process even with tight schedules. Overall, Empower Home Comfort comes highly recommended for their reliable and quality service, with a note to be cautious during the sales process.