About Apple Yorkdale
Apple Yorkdale is a welcoming and diverse Apple store that provides excellent customer service. The store has a team of helpful employees who work together to resolve issues efficiently. The staff is friendly and courteous, going above and beyond to ensure customer satisfaction. The store is clean and well-organized, with a wide range of products available for purchase. Customers have praised the staff for their patience and professionalism, especially when helping with technical problems or testing new products like the Apple Vision Pro. Many customers appreciate the quick and effective repairs, such as fixing screens in less than an hour, making visits convenient. Overall, Apple Yorkdale is a reliable and trustworthy destination for all Apple-related needs, with attentive staff willing to assist with various requests and ensure a positive experience.
⭐⭐⭐⭐⭐ Neil and store manager!
I had one of the most stressful tech situations I have ever dealt with. During a device swap, I specifically asked for help transferring my international eSIM. I was told it should transfer automatically, and I left believing it would because I trusted they were the experts. When I got home, I realised it had not transferred at all. Because this number is tied to my iCloud recovery and other important accounts, I could not access my iCloud backup or even set up my new phone properly for almost 24 hours.
The first day, when I asked again for help transferring my eSIM, I was brushed off and told it was nearly closing...read full review
Elliya was on of the best sale representative we had something far at that location and the amount of knowledge about iphone was so good,precise and so professional and I would recommend everyone to go there.
Adrian at Apple was amazing! He helped me get my replacement phone, explained everything clearly, and even put on a screen protector for me for free. The whole experience was smooth and stress-free. 10/10 service — highly recommend!
Thank you so much again Adrian!!