About Done-Rite Tire & Auto
Done-Rite Tire & Auto has been serving the Thunder Bay area for over twenty years, providing reliable vehicle repair and maintenance services. The business has built a diverse client base, treating all customers like family. With a focus on customer satisfaction, Done-Rite offers online tire quoting and shopping through their “Tire Wizard,” along with essential services like oil changes, wheel alignments, and brake repairs. Reviews highlight the excellent service provided by the mechanics and front desk staff, noting their dependability and courteousness. Customers appreciate the quick turnaround for tire changes and repairs, often at lower prices than competitors. In urgent situations, Done-Rite is praised for their efficient service, including quick diagnosis and sourcing of hard-to-find parts. Customers mention exceptional service and quick diagnosis, with the car being done much faster than expected. Staff are described as helpful, accommodating, nice, cheery, and knowledgeable. One customer mentioned ordering rims and they were able to special order them in, install, and use existing sensors. The bill was exactly as quoted. Done-Rite is recommended for their fast and trustworthy service. They offer solutions for problems and the vehicle was ready fast. Staff are super friendly and professional, and the price was reasonable. Ease of making an appointment online is a relief. Done-Rite is a go-to in the future.
My vehicle felt like it had a very slight shake to it. Took it to the car wash to get any snow out of wheel wells but it still didn't feel quite right. It's still under warranty but I couldn't get an appt with the dealership before I have to take it on a trip out of town by myself. I thought I'd go to Done Rite to get my lug nuts tightened on my winter tires in case that was the issue. I told the guy that was tightening them about it and he says do you want me to go with you for a little test drive? I said sure. He agreed it was off just a little bit and said he'd see if somebody had time to look at it in the shop. So they took it right in checked it out. Found out there is nothing urgent but a wheel alignment wouldn't be the worst idea when I get back. They didn't even charge me a penny even though between the test drive and checking it out I took up 30 mins of their busy day. Thank you so much!