Thornhill Hyundai offers a positive car-buying experience with knowledgeable and attentive sales staff. They provide personalized attention and ensure a smooth and hassle-free process. Customers have noted that staff members, like Amir and Masood, are helpful and enthusiastic throughout the experience. Masood, in particular, is recognized for making the purchase of a Hyundai Elantra seamless and enjoyable, providing excellent deals, and patiently answering questions. The parts department is also praised for its friendly and helpful service, led by Jeonghun Chae. While customers appreciate the good service, some have expressed a desire for a loyalty program for regular maintenance, as costs can be high. Free coffee is a nice touch that adds to the overall positive experience.
I had an amazing experience at the Hyundai dealership, and I especially want to thank Masoud Pakdel for his outstanding service. From the moment I walked in, Masoud was friendly, professional, patient, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free.
What I appreciated most was that I never felt pressured or rushed. Masoud was honest, attentive, and truly focused on making sure I was comfortable with my decision. His professionalism and customer service really stood out.
Thank you, Masoud, and the entire Hyundai team for such a great experience. I would definitely recommend… read full review
My experience at Thornhill Hyundai was nothing short of amazing. Car troubles are always accompanied with anxiety, as they relate to cost and worries about expert and reliable repair. From the moment I entered the dealership, I was quickly attended to with friendliness and care. My car issues were quickly and satisfactority resolved. Additionally, the exemplary customer service offered to me by Wilson Chan must be lauded. Wilson has serviced me in the past, and always with warmth, kindness, genuineness and focused care. When I heard that Wilson would be looking after me again, I felt myself releasing a huge exhale. Why? I knew I would be in excellent hands. He gives you… read full review
Saranraj Dhanasekaran is always extremely helpful and kind. Without his expertise I would have so many questions when I come for service. He tells me exactly what I need to know. Thank you Saranraj.
Monday 8AM - 9PM
Tuesday 8AM - 9PM
Wednesday 8AM - 9PM
Thursday 8AM - 9PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Sunday 8AM - 5PM
7200 Yonge Street, Thornhill, ON L4J 1V8
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