About Thornhill Hyundai
Reviews for Thornhill Hyundai
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Monday: 8AM - 9PM
Tuesday: 8AM - 9PM
Wednesday: 8AM - 9PM
Thursday: 8AM - 9PM
Friday: 8AM - 6PM
Saturday: 8AM - 6PM
Sunday: 8AM - 5PM
Thornhill Hyundai offers a positive car-buying experience with knowledgeable and attentive sales staff. They provide personalized attention and ensure a smooth and hassle-free process. Customers have noted that staff members, like Amir and Masood, are helpful and enthusiastic throughout the experience. Masood, in particular, is recognized for making the purchase of a Hyundai Elantra seamless and enjoyable, providing excellent deals, and patiently answering questions. The parts department is also praised for its friendly and helpful service, led by Jeonghun Chae. While customers appreciate the good service, some have expressed a desire for a loyalty program for regular maintenance, as costs can be high. Free coffee is a nice touch that adds to the overall positive experience.
I recently purchased a 2026 Santa Fe and had an excellent experience. Vipul was incredibly attentive from start to finish — he took the time to understand exactly what I needed and guided me through the options without any pressure. You can tell he genuinely cares about helping customers make the right decision. He knows how to put together a great deal and makes the whole process smooth and stress‑free. Highly recommend working with him if you’re looking for a new vehicle.
I am very disappointed about the $175 diagnostic fee for each issue. It’s very expensive and not everyone can afford to do that. As a family with 3 Hyundai’s and devoted for many years of having them, this is disappointing.
I recently had a flat tire after hitting a pothole in Toronto and brought my car to Thornhill Hyundai, the closest dealership to me. I had purchased my vehicle and a tire and rim warranty last April from Bowmanville Hyundai, not realizing that different dealerships work with different third-party warranty companies.
Originally, I was going to have to pay out-of-pocket upfront and then take the receipt to Bowmanville to get reimbursed. If I didn’t want to pay upfront, I would have had to get my car towed to Bowmanville, which would’ve cost a lot of money. Wilson, my service advisor at Thornhill Hyundai, went above and beyond—he took the time to Google how...read full review