I contacted AM GROUP Heating and cooling Ltd: the fireplace club, regarding an issue I had at a rental unit with the fireplace. I was pleased to speak with the technician Ray who arrived promptly. He checked the pressure and completed a thorough diagnosis of the unit. We were told by other dealers that we would have to change the fireplace. It would have cost thousands of dollars. We had Encare come in three times to check the unit. However, the tenants contacted us again and announced that there was still a problem with the unit.
He checked everything thoroughly, and there was no issue and even gave a comprehensive report of the diagnosis, which I then forwarded to the tenants.
Ray was a ray of sunshine. He was honest and explained everything in detail. He explained thoroughly what he did. It included a carbon monoxide check to make sure there was no gas leakage
The final result was no issue with the unit, and in excellent order despite being 20 years old! I want to thank the company for their prompt service. I called them on a Monday, and a technician came out on Wednesday. Thank you, Sally and Le-Ann, for your quick and efficient service. It was a pleasure speaking with you.
I would also like to thank Ray for his excellent customer service and the work completed. I would recommend this company and will use them in the future and ask for Ray. Thank you, Ray, for your honesty and integrity and for doing a fantastic job! I will consult you in the future if I have any issues
Tazim Kanji
About AM Group Heating & Cooling Ltd
AM Group Heating & Cooling Ltd. is highly recommended for their professional and reliable HVAC services. Customers appreciate the careful and thorough approach of their technicians, who expertly diagnose problems and minimize costs. The team is known for their friendly service and respect for customers' homes, ensuring cleanliness during repairs and installations. Whether for fireplace installation, furnace servicing, or dealing with unexpected issues, AM Group consistently delivers great results, making them a preferred choice for heating and cooling needs.
Reviews
AM group did a great job on our furnace. Our old one broke down in the middle of a cold snap. Shawn Amiri had his team at our house the next morning with a new furnace and had it installed by the end of the day. Highly recommend AM GROUP!
Best in town! Prompt, utmost courtesy and value. Highly recommend them with no hesitation.
Photos
Hours
Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 10AM - 4PM
Sunday Closed
Location
94 Doncaster Avenue, Thornhill, ON L3T 1L3
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