NAPA AUTOPRO - Rocktown Automotive Long Lake is a trusted local specialist in Kamloops for brake repairs, tune-ups, and oil changes, offering regular maintenance without voiding warranties. Customers consistently praise the compassionate and understanding service, especially towards women who may face challenges in receiving good care. The staff, including technicians and administrative personnel, create a family-like atmosphere, making clients feel valued and respected. Notably, Bradley is highlighted for his exceptional customer service at the counter. The team is known for providing honest advice and going above and beyond to resolve issues, often succeeding where dealerships have failed. They quickly respond to emergencies, such as brake line repairs and master cylinder replacements, often staying late to ensure their customers can continue their trips. Customers also appreciate the quick, same-day service and the honest, fair treatment they receive. With quality parts and a North American guarantee, NAPA AUTOPRO ensures clients receive reliable and expert care for their vehicles. Overall, the combination of kind staff and guaranteed results makes this automotive service highly recommended by satisfied customers.
I went here to get my car certified, since I’m planning on selling it.
Although they started checking it ~2 hours late, they were honest and told me they couldn’t certify it because of the front and rear bumper having some sharp edges (Ontario’s guidelines).
At the end, they only charged me half the price. I really appreciated their fair, honest pricing.
We had a nail in a tire of our rental car and were sent to Rocktown to get it repaired. We were a bit nervous as we had a long drive ahead and a plane to catch. Staff were incredibly helpful and they got us on our way quickly. Thanks folks!
I was driving up to Thunder Bay from Toronto and we felt the car vibrating near Sudbury so we just googled the nearest mechanic and it was this spot. Their day was pretty full but Dylan heard we were travelling and within 2 hours he had checked out and realigned my wheels. He took the time to show me under my car what was happening, in detail. Which he totally didn’t have to do. I really appreciated how kind and quick and patient he was. And how informative. Thank you so much, you made what could have been a terribly stressful situation into a pleasant experience that brightened our days. Literally nicest mechanic I’ve come across so far. She runs great now btw. Chef’s… read full review
2055 Long Lake Road, Sudbury, ON P3E 4M8
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